Announcing Alert Management for camera alerts in Verkada Command

As deployments grow, admins need to manage alerts across a large number of users, sites and devices. With existing tools, this can be time consuming and cumbersome. Therefore, we’re excited to announce our new Alert Management functionality for camera alerts. This functionality allows admins to set up and manage camera alerts for users, sites and devices across your organization, thereby ensuring that the right people are getting notified about the right events at the right time. 

How it works

To start generating camera alerts in Command, you create alerts. These alerts determine what events, locations and time periods to alert on, and who should receive the alerts. The alert management page shows an overview of all the alerts you have created, and which of these alerts are assigned to other users. 

In larger organizations, the number of alerts you need to manage quickly grows beyond what you can fit on a single page. Therefore, we allow you to search for the alert you’re interested in based on the event type, location or user the alert is associated with. Once you have found the alert you were looking for, you can edit or mute the alert as needed, or go to the Events page to see a list of all the alerts the alert has generated recently.

Getting Started

To get started with Alert Management in Command, follow these steps

1. Navigate to the Events page by clicking the bell icon on the black left navigation bar

2. Click the “+ New alert” button to create a new alert

3. Once you have created a new alert, you can view and manage your alerts on the alert management page

For more information, see our knowledge articles on Events and Alerts in Command.

Note: Alert Management is only available for camera alerts at this time