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General Product Updates15/08/2023
August 2023 Product Updates

In our August release, the following products and software updates will become available to all Verkada customers:

Cameras

  • Our new CP52-E pan-tilt-zoom (PTZ) camera, which gives operators control over the camera’s field of view for improved monitoring over large areas. Learn more.

  • The ability for customers to assign static IP addresses to their cameras. Learn more.

  • Events, such as Person of Interest, License Plate of Interest, forced door open events, etc., in the history player timeline. Learn more.

  • An expanded range of camera mounts, including a pole mount, corner mount, large arm mount, and recess mount. Learn more.

  • End of sale for the ACC-MNT-9 pole mount, effective November 30, 2023. Learn more.

  • End of sale for the ACC-MNT-10 corner mount, effective April 30, 2024. Learn more.

Alarms

  • New Alarm License tiers that let customers choose the level of professional monitoring they need. Learn more.

  • New Alarm Keypads that let employees arm and disarm sites, view camera feeds, and connect wireless sensors, all from a single device. Learn more.

  • The ability to trigger alarms with line crossing or loitering; set custom verification rules and responses for different days and times. Learn more.

Access Control

  • License plate recognition unlock (LPR unlock) support for access controlled gates that are secured with LPR-enabled bullet cameras. Learn more.

  • Support for Schlage Control series wireless locks and a new door configuration page for Control lock deployments. Learn more.

  • Support for in/out doors on the Door Events page in Command. Learn more.

  • An updated version of the Floorplans that now includes Verkada Access Control doors. Learn more.

  • The ability to save a set of filters as a saved report and configure that saved report to be exported and sent via email on a specified schedule. Learn more.

  • The access control Events API, Access API and the Command Users API that lets users build custom integrations. Learn more.

Air Quality Sensors

  • Enhanced Alerts through a cross-product camera and sensor feature that integrates people analytics with sensor alerts. Learn more.

Workplace

  • A new user experience within Verkada Guest that is designed for healthcare, including integration with EMR. Learn more.

Intercom

  • Third party SIP integration that allows Intercom to integrate with corporate VoIP or SIP phone systems. Learn more.

  • Preconfigured audio messages, or automatic messages, that will play in response to specific event triggers. Learn more.

Command

  • A simplified Helix event setup process, and support for Helix event creation directly through Command. Learn more.

  • The ability for arg Admins to see a summary of support cases opened by users of their organization. Learn more.

  • The ability for partners to view cross-customer data, including license expirations and missing licenses, active support cases, and a six-month case history, right from Command. Learn more.