How to Write an RFP for a Video Security Installation

In some cases, a new video security installation will begin with a request for proposal (RFP). This is especially true in the public sector. For many enterprises, crafting the RFP will be the first time they lay out the entirety of a project in a single, overarching document.

This endeavor should be conducted as a joint effort between IT, security, facility managers and other key personnel as the organization advances its plan to purchase a video surveillance system.

While the process of drafting an RFP is routine for those with experience, others struggle when it comes to properly preparing the document. The details and formatting standards can be confusing, particularly when the project is highly technical and it is the organization’s first time soliciting bids for video security.

Fortunately, it doesn’t have to be that difficult. While each proposal process is unique, adhering to the guidelines laid out below can help create an RFP that will be suited to any organization’s video security specifications.

Review Public Video Security RFPs

The best way to start out, especially for organizations crafting their first RFP, is by looking at some examples. Because public institutions (including many local governments and schools) are often required to create a formal proposal, there are many available to review.

The four listed below represent a few recent video security RFPs, which can be used as models:

As evidenced by these examples, a typical RFP is at least a dozen pages and larger projects can lead to significantly longer documents. But the objective is not to get the document to a certain length. Instead, aim for a complete breakdown of the project needs and expectations, formatted in clear manner.

This should be done by subdividing the document into separate categories. These sections won’t cover every single aspect of a surveillance installation, but each key section listed below should be incorporated into a final RFP.

Background

After creating a cover page with identifying information and a table of contents, the first main section of the document should describe the overall scope and vision of the project. This is necessary so that anyone responding to the RFP will have a full understanding of the current security environment.

Include details about all the different sites that will require video security and the nature of any pre-existing surveillance technology. Be specific, listing the make and model of cameras and other equipment that are already in operation. If there is no established pre-existing structure, note that as well.

For the locations themselves, be sure to also lay out everything, including the address of each property and any distinguishing features. Network capabilities at the sites and any technology-related issues that might be relevant to an installation should also be communicated.

Overall, this an opportunity to identify all of the places that will need to be covered by the plan. Some elements will likely be adjusted in consultation with the selected provider, but try to include as much information as possible about the what and the where.

Objectives

While the first section is about logistics, this category should highlight the goals that need to be accomplished. Don’t focus on technological details or a specific number of cameras. But at the same time, don’t be overly vague.

Simply stating an objective, like “increasing security,” is not enough. Yes, thinking about the larger purpose is essential. But drilling down into distinct needs, such as “complete coverage of all entrances” or “parking lot monitoring,” is equally important.

Ultimately, the specifics of the project will be based upon these high-level objectives. So work closely with all the stakeholders in operations, IT and each facility to pinpoint the most pressing security goals.

In its RFP for an IP security camera solution last year, Wyoming’s Fremont County School District #1 outlined its aims succinctly while acknowledging that it would need further consultation with experts to determine the end result.

“The Fremont #1 School District is seeking to replace a collection of old, standalone, disparate, proprietary security camera systems with a single, unified, modern system,” stated its RFP. “The total number of cameras needed is not set. The district is looking for a reasonable recommendation and discussion between a qualified vendor and the district.”

System Requirements

This section should provide the most detail. Primarily, it will stipulate what technology specifications are necessary.

As video surveillance technology has evolved in recent years, the cloud has become an increasingly important factor in selecting a security camera system. So along with other specs, indicate any preference the organization has for using a modern, cloud-based system or a traditional setup that requires a central network video recorder (NVR) or digital video recorder (DVR). Many vendors have already moved to the cloud and some organizations are highlighting their desire to go that way as well.

“Preference will be given to ‘cloud-based’ camera systems that do not require the presence or management of any onsite hardware (other than cameras), the installation and maintenance of onsite software and/or proprietary software to manage cameras, or the configurations of firewall exceptions to allow offsite access,” stated Fremont County School District #1 in its RFP.

After addressing the core makeup of the system, highlight the other necessary specs. Are capabilities like motion detection and night vision appropriate? What level of remote access is expected? Are there minimum retention times for footage? What resolution and frame-per-second rates are required? What security protocols must be imposed?

As these determinations are made, be sure to evaluate how the new system will align with pre-existing infrastructure. This was a crucial factor for the City of Cleveland Department of Public Safety in its 2016 plan to expand video surveillance. “All video surveillance extension equipment must be capable of being integrated into the existing video management system (NICEVision),” stated the document, crafted by the city’s department of public safety.

Scalability is another key consideration. Vendor experts can offer recommendations for how many cameras each location needs. But organizations should also include an estimate, and note any expansion plans that will require the installation of additional devices. Will that number increase over time as the organization expands? All of that is information that should be considered and detailed in this section.

Beyond the technology and size of the project, this part of the RFP is also an opportunity to address longer-term system administration, support, maintenance and any special circumstances that could pose challenges for the installation. A final aspect to include here is the level of cybersecurity that will be mandated across the network and how it will be managed.

Sample Questions

As explained above, the aim of an RFP is to provide a general overview of the project along with enough specifics for suppliers to understand what is needed.

In addition to the other aspects, consider asking the following technology-focused questions of potential vendors as part of the process:

  • Does the system allow cloud services be utilized for archiving purposes?
  • Does the system require the installation of a server, port forwarding or open firewall ports to enable remote access or storage?
  • Is footage downloadable in MP4 or other standard formats?
  • What bandwidth does the system utilize?
  • Does the system provide manageable user accounts?
  • Does the system provide analytics (including usage and up-time data)?
  • Is there an automatic footage upload if the camera is moved, hit with an object or the image is blurred?
  • Does the system provide additional tamper resistant protections?
  • Does the system automatically provide notifications if it goes offline?
  • Does the system possess a self-contained power supply backup?
  • Does the system require setting up a VPN connection?
  • Does the system utilize any unencrypted protocols (e.g., RTSP streams) or make any unencrypted connections?
  • Does the system support two-factor authentication (2FA)?

This list is merely a small selection of some of the relevant factors to take into account. Additional questions and considerations can be found in Verkada’s Security Vendor Evaluation Checklist.

Budgeting and Pricing

Cost should never be the only determinant, but the final price tag will obviously be one of the biggest differentiators between the bids an organization receives. After laying out the entirety of the project—from background and objectives, to system requirements and detailed questions—providing potential video security vendors with some guidance on how to formulate their proposal can also be beneficial for both parties.

This likely won’t be the first time these vendors will be responding to an RFP. But it can help to request that all solicitations be broken down into categories such as hardware, software, installation, maintenance, training and other expected costs.

Be sure to also consider the timeline of the installation and any future services that will be delivered. This will ultimately depend upon how the project’s budget is structured. But ask for cost expectations in subsequent years if the vendor will provide ongoing operations, maintenance and training services, or if the installation will conducted in phases.

And because deadlines are important to the enterprise, make that clear to the vendor as well. Ask that all bids include projected dates by which each task will be completed (in terms of days, weeks or months) after the contract begins.

Selection Process

Most vendors that submit a proposal will understand that they are just one of several companies in the running. Nevertheless, the RFP should outline how the selection process will be conducted, including a forecasted timeline if one has been established.

This doesn’t need to be overly specific. But it should provide something in the way of expectations. If nothing else, this should be included for legal reasons.

In its 2016 surveillance system RFP, the Fountain Valley Police Department in California crafted a clear, concise statement that provided all the necessary information.

“The Fountain Valley Police Department Selection Committee will review all proposals received by the submittal deadline and will then narrow the number of acceptable vendors down to a short list of semi-finalists based upon the best overall fit and compliance to the RFP requirements,” stated the department. “Using subsequent interviews, demonstrations, reference checks and site visits, the city will select a vendor.”

Definition of Terms and Conditions

One final thing to consider is adding a section that defines the terminology used throughout the RFP. This provision is helpful to ensure that everyone is on the same page.

Add a few sentences of context to what is meant by terms like “Consideration of Proposals,” “Contract Award Process” and “Supplemental Agreements.” This language should be crafted with the assistance of legal counsel, and other potential elements to include can be found in some of the example RFPs included above.

It may also be useful to explicitly list any “Mandatory Requirements,” for the bidders to meet. This should also be done alongside an attorney knowledgeable about state and local laws such as permitting, insurance and compliance.

In its proposal, Jefferson City Schools, for example, listed the the following requirements: the “contractor must be licensed to perform all elements of this contract in the state of Georgia,” and the “contractor must not currently be suspended or debarred from any governmental contract or have been so within the past five years.”

Crafting a Comprehensive Video Security RFP

In most cases, the more comprehensive the RFP, the better outcome in terms of final video security installation. There are many critical considerations any enterprise must make before selecting a vendor, and the best practice is to address as many of these upfront as possible.

Trying to include literally every component of a video security system in an RFP, however, is not only impossible, but counterproductive. The broad goal is to communicate both the big-picture needs and the absolute must-have details. As the right partnership moves forward, additional issues will come up and certain specifications will be altered during the consultation phase. In other cases, organizations will receive bids from vendors that can offer advanced and proprietary technology that they didn’t even know was available.

So the best bet is to be as thorough as possible, without spending an entire year putting together the proposal. After all, any reputable, modern vendor will come to the table with ideas of their own on exactly how an organization can be best served.

With an RFP that follows the basic outline described here, any project can get off to a great start—putting the organization on track to find a solution that serves it well, both now and long into the future.

To learn more about selecting the right vendor and solution, check out our latest eBook: How to Choose the Right Video Security System for Your Organization.

New Jersey Will Soon Award $500 Million in School Safety and Improvement Grants

Over the past year, many state and local governments have passed funding initiatives to improve school safety. Verkada has been paying close attention to these developments. This is the first in a series of blog posts, designed to provide information about how schools in different states will be upgrading physical security using this influx of public money.

New Jersey is one of many states that has committed major resources to school safety. Last November, voters in the Garden State approved a $500 million bond initiative. The Securing Our Children’s Future Bond Act (NJ S2293) that will help fund education, including $350 million specifically earmarked for school security projects and county vocational schools.

The large public expenditure only accelerates a nationwide trend playing out across large states such as Pennsylvania, Virginia, Michigan and Florida—the site of a massacre at Marjory Stoneman Douglas High School last year, which motivated many legislatures to act.

“These funds would allow New Jersey’s public schools to get cameras, stronger doors that can be used for fortification and better ways to keep our students safe,” State Senator Steve Oroho told the New Jersey Herald before the vote.

While half a billion dollars is a major financial outlay, the total came up short of what many Congress members wanted to allocate. Lawmakers originally passed a $1 billion bill, but Democratic Governor Phil Murphy, arguing that borrowing costs would exacerbate an already-high debt burden, used a conditional veto to cut the amount in half before it went to the ballot.

Nevertheless, the governor stressed the need for increased security at schools when advocating for the measure. “School safety and the world we live in, we can’t ignore that,” said Murphy.

The final initiative passed by a small, but clear, majority, with 53% of voters (representing 1.13 million people) approving the bond. In addition to school safety, it will provide $100 million to improve water infrastructure at various institutions and another $50 million for community colleges.

Additional School Security Funding

In addition to the Securing Our Children’s Future Act, Governor Murphy recently signed another piece of legislation to double school security funding at private schools in New Jersey. Known as Assembly Bill No. 4597, the law appropriated $11.3 million from the Department of Education’s general fund that will raise security aid from $75 to $150 per student, according to NJ Insider.

“A primary and essential function of government is providing security for our residents,” said State Senator Joseph Lagana, a sponsor of the bill. “Nothing could be more important than protecting our children and ensuring parents have peace of mind and full confidence that their schools are equipped to keep students safe.”

Voters have moved to support other initiatives at the local level as well. The Maple Shade School District, for example, passed its own school improvement initiative late last year. The bulk of the newly allocated $49.7 million will go toward building classrooms at Maude Wilkins Elementary School and a gym at Maple Shade High School, among other renovations. But the plan will also fund new security vestibules and interior doors at district schools.

Making Video Surveillance a Priority

Lawmakers in New Jersey have highlighted many different ways for schools to improve safety through the Securing Our Children’s Future Act. Along with stronger doors, access control systems, alarms, screening methodology (like x-ray scanners), increased personnel, and other technological innovations, Congress members have also cited surveillance cameras and monitoring solutions as critical elements to increasing security.

Vigilance is vital in an active-shooter situation. Preventing access to school buildings, through better locks and entry procedures, is always a priority. This is one of the first ways that many schools in the state are expected to implement the funding. But video security systems also greatly help officials monitor the facility’s surroundings for suspicious activity. And if those external lines of defense are ever breached, having a real-time view throughout the premises is invaluable for law enforcement and others working to end the crisis.

Verkada Solutions Help Improve School Safety

Verkada’s cloud-based surveillance cameras have become the leading choice of many enterprises. These modern, full-featured devices are praised by end users for their simplicity, quick installation and ability to retain up to 120 days of footage.

Such features are especially beneficial in the world of education. While most corporations employ large, sophisticated IT departments, public schools rarely have that luxury. So in this environment, using a solution with a simple setup, user-friendly software and minimal maintenance can be a literal lifesaver.

There is also another key benefit to consider: Verkada offers specialized pricing for individual schools and school districts.

Looking (and Planning) Ahead

When it comes to keeping kids safe, New Jersey has spoken. The world has grown increasingly perilous for students of all ages. And with hundreds of millions of dollars now in play, schools across the Garden State would be wise to begin formalizing their proposals now.

This means prioritizing the top ways to upgrade security—through adding video surveillance, implementing access controls, increasing personnel or by other means. Those planning to apply for funding should start researching the appropriate vendors, formulating cost estimates and determining how long any potential projects might take to complete.

Full details of the Securing Our Children’s Future Act grant application process have not yet been announced. But they are sure to emerge soon, and Verkada will be closely following any developments. So please check back often for all the latest about the school safety improvements to come in New Jersey and other states across the nation.

To see how Verkada’s specialized pricing can help your school or district protect students with advanced video security, request a custom quote.

Lessons Learned and Advice from Verkada’s Hans Robertson

Hans Robertson is one of Verkada’s co-founders and the executive chairman. Prior to Verkada, he co-founded Meraki—an enterprise cloud managed networking solution that was acquired by Cisco in 2012 for $1.2 billion and now has more 230,000 customers and revenue in the billions.

Recently, Hans offered some advice based on lessons he’s learned first-hand while building companies from the ground up over the past decade. Watch to see how prioritizing effectively from day one can help build companies into powerhouses.

View the full Hans Robertson interview and check out the Building Effective Partnerships Between Security Experts and Security Vendors webinar for more insight on the state of the industry.

Is a Cloud-Based Video Surveillance System Secure?

Since the inception of the cloud, security concerns have been the biggest factor limiting its wider adoption. While apprehension has eased considerably over the past decade, these worries persist. And they are keeping many chief technology officers (CTOs) from migrating more of their enterprise processes to modern, cloud-based solutions.

A risk-averse approach is certainly understandable. It fits the old adage of “if it ain’t broke, don’t fix it.” But this mentality is now not just slowing down cloud adoption, it is hindering companies with systems stuck in the past.

Video surveillance is one area where we are still seeing this in 2018. Organizations continue to employ outdated, unwieldy systems—simply because they are concerned that a modern solution will bring new, unfamiliar cybersecurity risks.

Are these fears justified? Can companies trust cloud-based video cameras? Is a cloud-based video surveillance system secure?

Traditional Video System Security

To assess the security of cloud solutions, it first makes sense to look at the traditional options. In theory, a system that uses an air-gapped network video recorder (NVR) is the most secure option. But such an installation largely defeats the purpose of having a security camera in the first place. Because if it is walled off from the network, the footage would not be accessible to anyone off site who is required to respond to an incident in real time.

So, once you do make a system based on an NVR or digital video recorder (DVR) more usable, both the device itself and the attached CCTV security cameras become highly susceptible to hacking exploits. This helps explain why, in its benchmark 2018 Internet Security Threat Report (ISTR), Symantec ranked DVRs second on its list of vulnerable devices involved in the Internet of Things attacks against its honeypot last year. After an IT team configures its VPNs and opens or forwards ports to enable remote access, the NVR immediately becomes one of the most hackable devices in the entire network.

The biggest real-world implication is that IT teams often fall into a false sense of security. They know that an air-gapped NVR is foolproof. But they fail to properly recognize that their actual installation may not be. This leads to longer-than-acceptable delays when it comes to updating firmware and installing critical security patches.

Cloud-Based Video System Security

With a cloud-based system, IT professionals are more apt to keep their guard up and install every update immediately. Increased vigilance and faster reaction times mean better security.

The ease of making changes is also a clear benefit that raises security in practice. IT professionals can update cloud-based video cameras remotely and instantaneously as soon as a vulnerability is identified. More than incentivizing quick patches, this fosters a culture of ongoing risk mitigation—rather than one that falls victim to a false promise of security, which vanishes after the system is configured properly for real-world deployment.

Furthermore, today’s leading cloud-based video cameras can be easily equipped with end-to-end encryption. This ensures that any video stored on the camera itself—as well as the footage, metadata, and still images it transmits to the cloud—is protected in the event that hackers ever manage to breach the system.

The Proactive Security Mindset

In wider-reaching terms, there is another key reason that cybersecurity concerns are falling. In the past, manufacturers and service providers offering cloud-based solutions largely left the end user to fend for themselves. This is changing. There is a new attitude emerging from the mega-players (like Amazon and Google), to industry leaders in many sectors and even smaller providers offering niche products.

Kalev Leetaru, a data security expert who has served as a Google developer expert and a council member of the World Economic Forum’s Global Agenda Council on the Future of Government, has broken down this trend. He characterized the evolution as, “the growing emphasis cloud vendors are placing on helping businesses reimagine how they manage their data in a threatening world.”

Writing for Forbes, he welcomed a shift to companies becoming more proactive in their security support and offering more realistic insight to clients about the dangers inherent in any device connected to a network.

“Unlike the VPN castle defenses of past, in which companies surrounded their assets with extensive monitoring, but blindly trusted anyone that got inside, cloud vendors are pushing businesses towards their own ‘trust nothing’ model that better reflects the reality of the uncertain world in which we live,” wrote Leetaru.

Constant Vigilance to Threats

Nothing will ever be 100% impenetrable and understanding that is half the battle. This mentality allows decision makers to properly gauge the actual risk that exists in their video surveillance system.

Compared to the alternatives, cloud-based video surveillance is now—at worst—on par with any other option on the market. And because it promotes easier firmware and security updates, offers high-level encryption and encourages an overall culture of risk avoidance, it is proving to be a effective way to keep the cameras rolling and trust that the enterprise is as fortified as possible.

To learn more about cloud-based video security, check out our Cybersecurity for Video Surveillance Systems whitepaper.

Fight These 3 Trends in ATM Fraud with Video Surveillance Technology

Notorious outlaw, Willie Sutton, was once asked why he robbed banks. As the legend goes, he had a simple answer: “That’s where the money is.”

The banking industry became an early adopter of video surveillance technology as soon as it was practical for business. Due to the philosophy espoused by Sutton (and who would know better than a bank robber?) the move to upgrade security certainly makes a lot of sense.

For banks insured by the Federal Deposit Insurance Corporation (FDIC), it is a requirement. And some states, including New York, have detailed regulations governing how and where locations must be monitored by video.

While some bank robberies do still occur, reality is typically no match for the spectacular scenes found in heist movies. It simply isn’t as lucrative or easy as it was in the days of Butch Cassidy and the Sundance Kid. With fewer actual bank branches being built, most enterprising criminals are realizing that digital defenses are easier to breach.

ATMs, however, are one type of physical location that is still being hit hard. Whether by brute-force assaults on the actual machine, technology tools that seek to steal data or good old-fashioned social engineering tricks, culprits are still continuing to go where the money is.

The following reports represent just some of the ATM fraud incidents and scares that have made news of late. There seems to be no sign of attacks slowing down any time soon, so it remains vital for operators and security officials to stay on high alert.

Cloned Cards

The FBI stunned security experts this summer when it was learned to have issued a warning to banks that an “unlimited ATM cash-out” is being plotted across the world. The note to financial institutions, which was obtained and reported by security expert Brian Krebs, stated that criminals may soon mount a coordinated withdrawal from a massive number of machines using illegally obtained card information.

By then, it was too late to stop the thieves from getting the banking info necessary to commit the crime. But banks were warned to be on watch and told that this could become more commonplace going forward.

“Historic compromises have included small-to-medium size financial institutions, likely due to less robust implementation of cyber security controls, budgets, or third-party vendor vulnerabilities,” stated the FBI’s alert, according to Krebs. “The FBI expects the ubiquity of this activity to continue or possibly increase in the near future.”

For consumers, protecting yourself from such a large-scale, coordinated attack is naturally difficult. But if you have been a victim in the past or have reason to believe the your card data may be compromised, it would be wise to request a new card be issued. Or, at the least, change your security PIN and digital access passwords.

Shimming: The New Illicit Card-Reading Technique

A few years ago, “skimming” (a crime that involved modifying physical ATMs) was all the rage. Criminals would attach a false card-reading device within the slot where the card is placed. During a transaction, a small piece of technology was stealing the information contained within the card’s magnetic strip, allowing it to be cloned and used elsewhere in the future. Users would then withdraw their money and card, completely unaware of what had just occurred.

When issuers moved to chip-based cards, the effectiveness of this method decreased substantially. But now a similar, new variation—called “shimming—has begun to pop up. Because these homemade readers are smaller than their predecessors, they can be installed beyond ATMs. These devices have even found in “point of sale” payment terminals within stores.

Fortunately, they remain quite rare, and a cloned chip card should not work with any merchant that has followed proper modern payment protocols, a group that includes the bulk of retailers in the United States.

Still, there have been U.S. victims of this easy-to-install and hard-to-detect scheme. One thief reportedly managed to steal some $25,000 from a federal credit union near Los Angeles this year, and international locations may be even more vulnerable.

Financial executives and security officials have tried to dismiss the shimming concern as overhyped. But operators cannot afford to ignore this type of threat. It still is possible to execute, and everyone should be aware of the risk.

Social Engineering Schemes

ATM crime is far from solely a U.S. problem. Throughout the developing world, many people have only recently joined the formal banking sector and received debit and credit cards. Cash machines in these areas remain a hotbed for theft.

Recently in Colombia, for example, online videos went viral online showing how an old trick (that has been used by con artists) can still catch people off guard. The method involves two perpetrators, one of whom casually looks on as an unaware banking client types their PIN code. Next, an accomplice distracts the ATM user to make them look away from the machine. Generally, this is done by acting as a “good samaritan”—making the victim think they have dropped something. The PIN watcher quickly takes the opportunity to grab the card from the slot in the ATM. The nefarious duo then sneak away, with both the plastic and the security code to withdraw funds.

At this point, it becomes a race against time. Their goal is to hit another cash machine and extract as much as possible before the person cancels the card. And given the often-slow response times by local banks or the need for a tourist to make an international phone call—perhaps with only limited mobile data on their phone while on vacation—it can be an effective way to dupe someone out of as much cash as their bank will allow the assailants to withdraw.

ATM Security: Staying Ahead of the Crooks

Society is rapidly moving more and more to digital payments. But for now, physical cash and cards are still the norm. And as long as they are, crooks will be on the prowl to devise new ways to defraud people out of their hard-earned income.

This is why all banks and ATM operators must have proper security strategies in place. These should include physical protections, video monitoring and other best-practice deterrents. Many of today’s most successful organizations have gone beyond the use of traditional camera systems. They recognize that a comprehensive video surveillance technology should also include secure, end-to-end, encrypted hybrid cloud system architecture with an intelligent, centralized, remote-access software platform.

Criminals will always be working to find a way around even the strongest safeguards. But staying out in front and utilizing modern technology in this ongoing battle will help ensure that clients can access their money without becoming the next victim.

For a real-world look at how one of Pennsylvania’s top financial institutions is using hybrid cloud security technology to fight ATM fraud and other threats, check out the Susquehanna Community Bank customer story.

What’s the Difference Between a Cloud vs. Hybrid Cloud Security Camera System?

What are Cloud Security Camera Systems?

With the rise of IoT in recent years, many enterprises, hospitals, schools and other multi-location organizations have considered the benefits of shifting their video surveillance security system to the cloud.

Cloud security systems consist of cameras that stream video directly to the cloud with the major advantage of being able to remotely view footage from any device. In addition, computationally challenging tasks can be done in the cloud to improve security, efficiency and ROI. However, this system architecture presents several drawbacks.

  1. Uncertainty regarding what happens to the footage when there’s an internet outage.
  2. Insufficient network bandwidth for multiple cameras streaming video simultaneously.
  3. Inability to comply with regulations, like the PCI Standard and other governmental statutes, which require at least 90 days of video retention locally and in a separate backup location.
  4. Concerns about the effectiveness of the system’s overall security.

How is a Hybrid Cloud Security Camera System Different?

A hybrid cloud security camera system consists of an on-site video surveillance storage solution as well as one located in the cloud. This hybrid infrastructure allows the system to address many of the difficulties IT departments and physical security teams have experienced with a pure cloud video surveillance security system.

Verkada: Enterprise Cameras Backed by Hybrid Cloud Architecture

All Verkada cameras come with up to 120 days of in-built video storage and processing power. In the case of an internet outage, the cameras can keep recording and footage can be viewed locally on the network. When internet access is restored, the footage in question is uploaded to the cloud (AWS).

The majority of camera footage is motionless. A hybrid cloud architecture enables Verkada systems to send encrypted outbound metadata and short video clips, at less than 20 kbps every minute. When the camera detects motion, it can send these video clips more frequently. A streaming channel at higher bandwidth is opened only when an end user wants to remotely stream a camera feed. This intelligent bandwidth management allows the cameras to work flawlessly on any network, regardless of bandwidth limitations or the number of cameras installed.

Finally, the question of cyber security is fraught with controversy. While an air-gapped NVR is technically the most secure solution, it also presents many operational limitations that defeat the original intended purpose of keeping an organization safe. As soon as ports are opened or forwarded for remote access, the NVR becomes one of the most dangerous technologies that exist. With a hybrid cloud security camera system like Verkada’s, the vendor (not the organization’s IT department) is responsible for cyber security and. Auto-updating software and proactively patching firmware to the camera enable Verkada’s systems to remain as secure as possible. End-to-end encryption also ensures that the footage cannot be stolen locally, further minimizing cyber security exposure.

Side-by-side feature lists can only provide a limited view of how a cloud and hybrid cloud security camera system compares. Taking a contextual look at the architecture of these systems can demonstrate how hybrid cloud surveillance solves a series of deep-rooted constraints in the video security space—helping to reveal new benefits, updated workflows and more seamless administration.

Want to learn more about the hybrid cloud security camera system? Check out our latest eBook, The Future of Enterprise Video Surveillance: The Shift from Traditional to Hybrid Cloud Security Systems.