We have updated our media pipeline to transmit better quality audio and video from intercoms to applications like Verkada Pass and Desk Station. With these updates, we are minimizing losses to compression by shifting from narrowband audio to wideband audio. When coupled with microphone and speaker quality improvements, the result is crisp and clear audio with minimal ambient noise. These improvements also boost video quality, whereby receivers answering a call can see the intercom video stream almost instantaneously, representing a 5x improvement in playback time. 

For more details, read our full announcement.