Organizations can now configure intercoms for call for aid scenarios using the new “Configure as Emergency Intercom” option in the Settings tab of Command. This mode unlocks several key features designed to enhance emergency response. First, calls can now last up to two hours, extending beyond the previous five-minute limit. Second, to boost reliability during internet disruptions, organizations are prompted to set up a SIP extension for redundancy. Third, for campuses using intercoms for both entry management and emergency calls, emergency calls are distinctly labeled and prioritized in Command, designed to stand out from other intercom activity. Lastly, teams can filter to emergency call events in the Global Events and Reporting tabs for streamlined tracking and analysis. For more information on using intercoms for call for aid scenarios, read the full announcement.