Shortcuts is a navigation tool that allows Command users to instantly jump between neighboring camera feeds, enabling users to quickly track moving subjects from camera to camera. Customers using Verkada Access Control can now also add doors as a shortcut within a camera feed. By clicking on the door shortcut, users can see the current state of the door, unlock the door with a single click, view recent door events, and view live context footage – all without leaving the camera page.

Verkada now has live National Crime Information Center (NCIC) integrations with five states: Arkansas, California, Illinois, Kentucky, and North Carolina. This integration allows Verkada law enforcement customers in these five states to receive alerts if a licence plate captured on a Verkada ALPR camera is detected in the NCIC database. This integration is only available to Verkada law enforcement customers operating in a Command organization hosted in AWS GovCloud.

License plates of interest can now be organized and sorted into vehicle lists, just like people of interest. Users can delegate permissions to view and edit these lists on an individual basis, preventing unauthorized users from seeing or interacting with license plates of interest they should not have access to.

New features provide additional flexibility for organizations leveraging grids for real-time monitoring. Page titles, custom rotation timers for each grid page, additional grid layouts, and the ability to rearrange grid tiles simplify grid creation and management. A new favorites section, user-specific default grids, access control smart tiles, and a new fullscreen experience better facilitate real-time monitoring.

To learn more, read the full announcement.

The new device stats dashboard page centralizes key information about all cameras across an organization, site, or subsite. These metrics include uptime statistics and the number of cameras that are offline or in the process of updating firmware; tracking cloud backup progress and how long until these backups are completed; and view data and bandwidth usage.

To learn more, read the full announcement.

Helix is Verkada’s integration and video search engine, which connects third-party platforms to Verkada Command and surfaces important footage tied to external events. Now, users can create custom, proactive alerts on any third-party data, including exception-based alerts. Helix dashboards which help visualize general sales trends across an entire organization and create exception-based reports to surface anomalies.

To learn more, read the full announcement.

Conversion trends pairs occupancy trend data with point-of-sale data via Helix to calculate the number of people who entered a store that actually ended up making a purchase. Store managers can view conversion rates at the end of each day, as well as compare week-over-week or month-over-month changes to better understand how space is being used and more efficiently plan operations.

To learn more, read the full announcement.

Queue and wait trends lets organizations use cameras to monitor how many people or vehicles are waiting in a line, and for how long. Managers can use the resulting data to optimize staffing and identify bottlenecks that could hinder movement through a store or parking lot.

To learn more, read the full announcement.

Organizations can now set alerts on two types of activity: individuals climbing over a fence, gate, or wall; and individuals falling. To support this new feature, our in-house team of AI and computer vision engineers has built and trained a video-based model designed to recognize specific types of activity. Rather than analyzing a single frame of footage - which is how our cameras identify a person or vehicle - this model ties multiple frames together to identify the action taking place in the camera’s field of view.

To learn more, read the full announcement.

AI-powered unified timeline lets users visually reconstruct an incident end-to-end by unifying video events from all cameras onto a single, map-based timeline. 

All sightings of the subject of interest are added to a chronological timeline, with the option to add sightings of additional relevant people or associated vehicles in a single view. For organizations with floorplans in Command, a dedicated view highlights which cameras detected the subject(s) of interest, along with the order of these detections. Once a complete and organized view of relevant footage has been built, easily convert all sightings into a comprehensive evidence package. To learn more, read the full announcement.