We're excited to announce that Site Planner is now available to all customers on the Command desktop platform. This comprehensive planning tool empowers customers to visualize, plan, quote, and execute Verkada product deployments with precision and ease. Learn more. 

Operator View transforms the alerts page within Verkada Command into a centralized, ticket-based system. It allows security teams to track, investigate, share, and resolve alerts efficiently through a structured workflow. This new functionality helps ensure every alert is managed from start to finish, improving incident response and creating a clear audit trail. To learn more, read the full announcement.

This latest release includes a comprehensive set of alert management improvements, including bulk editing capabilities for alert rules and the ability to send notifications to external recipients who do not have profiles in Command. Additionally, administrators can now easily view and audit alert permissions for any user, while enhanced filtering and search functionality streamlines the process of managing alert settings across the platform. 

Audit logs now have an improved search and filter interface that streamlines event discovery and monitoring. The updated user interface makes it significantly easier to locate events of interest and also includes camera firmware updates within audit logs for comprehensive system tracking. Users can also perform 90-day search queries, providing extended visibility into historical data.

License Groups are now accessible to all Command admins, enabling customers to organize and manage product licenses and capacity within an organization, particularly beneficial for large enterprises. These groups facilitate streamlined license assignment to sites, proactive compliance management, centralized administration, bulk operations, and automated enforcement to support organizational compliance at scale.

User Directories are now available to all Command admins, enabling admins to easily organize and manage Command and Access Control permissions within an organization. This allows organizations to segment their user management by location, business unit, or other categories – helping large enterprises delegate user management at a more local level.

With the addition of Verkada Guest functionality, all products are now available on the Command mobile app. The mobile app also supports license plate recognition (LPR) and Floorplans, ensuring security teams experience consistent capabilities whether working from desktop computers or responding to incidents in the field. Learn More.

Verkada has expanded alert functionality to include events from Guest, Alarms, and Helix, significantly enhancing users' ability to monitor and respond to critical security issues. These powerful new alert capabilities complement recent improvements to mobile response features, reinforcing a commitment to delivering comprehensive security management that's accessible from anywhere. Learn More.

Effective May 15, Verkada has migrated to a new SMS provider. US and Canadian customers will receive communications from updated sender number (+1 844-431-2198), while international customers will continue seeing 'Verkada' as their trusted message source. Please note that this update does not apply to Command in GovCloud customers.

The Command admin and organization settings pages have been redesigned to enhance user navigation through improved menu organization with clearer headers and a more powerful search functionality that instantly filters across all settings. This streamlined interface allows users to quickly find specific features by simply typing keywords, eliminating the need to navigate through multiple menus as Command continues to expand its capabilities. Learn More.