Smart Solutions for
Pharmacy Security
Monitor pharmacy operations, reduce drug diversion, and support regulatory compliance with a single platform
Enhance Medication Security and Visibility
Strengthen drug traceability from receiving to dispensing
65%* of healthcare survey respondents state that most drug diversion incidents go undetected despite DEA and Joint Commission standards emphasizing physical security, revealing a critical gap. Close this gap with an integrated system that unifies cameras, door access logs, intercoms, and pharmacy data to detect anomalies and speed up investigations.
Reinforce the chain of custody from the moment a delivery arrives
Verify and log key delivery touchpoints with LPR-enabled cameras and video intercoms that confirm vehicle access and flag unauthorized individuals with AI-powered alerts. On arrival, drivers check in via Verkada Guest, where their photo ID is captured and profile screened. Key steps are logged and searchable to support DEA compliance.
Link dispensing events to video
Dispensing cabinets often aren’t enough on their own to prevent diversion. With Helix, you can integrate video footage with data from your automatic dispensing system (ADS/ADC) and pharmacy management system (PMS) through APIs. Instantly view footage associated with medication events to quickly investigate errors, unauthorized access, or inventory discrepancies.
Bring visibility to wasting workflows
Improper pharmaceutical disposal can create serious compliance risks. Helix integrates video with your waste handling workflows to link footage directly to medication waste events. Confirm dual sign-offs, flag potential issues, and support regular audits with timestamped visual evidence.
Investigate and Resolve with Confidence
Speed up investigations while protecting personal privacy
Rapidly search across your entire camera fleet using motion detection, reverse image search, or plain-text descriptions. Faces on footage can be instantly blurred and regions blacked out to support HIPAA compliance. To verify badge activity, quickly filter for the right door event and see whether someone entered alone, tailgated, or held the door for too long.
Instantly build a timeline of events
Once a suspected individual is identified, use history player search to track their movements across the facility — from medication rooms to disposal areas and parking lots. Instantly view every moment they appear on camera, organized chronologically so you don't need to spend hours piecing together a timeline.
Streamline incident documentation
Support regulatory compliance by maintaining detailed, traceable records of how diversion-related events were reviewed and resolved. Compile relevant video clips and investigation notes into a single, timestamped report. Then, share it securely with HR, compliance, or legal teams using permission-based access.
Support DEA and Joint Commission standards with proactive alerts
Identify early signs of diversion risk by leveraging SMS alerts. Automatically detect patterns like tailgating, expired credential use, or restricted doors being held open too long. Get notified if flagged individuals or vehicles return on site. Access reports paired with video footage help surface trends and support timely action to reduce risk and resolve security concerns.
*Porter Research. A survey of 150 healthcare professionals on drug diversion, representing 140 health care systems in the U.S. Published 2017. http://porterresearch.com/wordpress/wp-content/uploads/2017/12/Survey-Report-Drug-Diversion-in-U.S.-Health-Systems.pdf
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Customer Stories
“The real-time documentation not only assists in audits but has simplified our internal processes, making compliance seamless.”
Bill DuBois, Emergency Preparedness Director
El Centro Regional Medical Center
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“If someone turns in a forged or altered prescription, we can use Face Search and People Analytics to identify the individual and find when it happened.”
Marshall Frost, VP of Corporate Systems
Avita Pharmacy
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“We’re excited about the potential of [Verkada] Helix to improve how we track medications and maintain accurate records.”
Jeffrey Johnson, Director of Systems
Grand Mental Health
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