Verkada Updates

At the end of January, we're going to be rolling out usability and manageability updates to our Access Control and Workplace product lines. Specifically:

Access Control

• Lockdown outputs on the AX11 - extending lockdown output capabilities to AX11 devices.

• First Person In - a new schedule change type that requires an authorized user to badge in before permitting entry to other users.

• Bluetooth setting updates - a new Admin toggle that automatically enables Bluetooth for all new users.

• Add door flow improvements - configuration updates that make it easier to add new doors. 

Workplace

• Employee management for Guest and Mailroom - employee lists that simplify adding contacts to host and employee lists.

Air Quality

• Air quality dashboard live links - pair dashboards to displays, or share dashboard live links via SMS, email or direct link.

Command Mobile

• Command Mobile Version 3.23.2 - install individual alarm devices or orders containing alarm devices from Command Mobile.

To learn more about these updates, please read the detailed updates below.

To ensure that organizations never have a door unlocked without staff present, we have developed First Person In capabilities for Verkada Command. This feature requires an authorized user to present a valid credential before permitting access to any other user. With First Person In, Admins can configure door schedules so that specified doors remain locked and secure until an authorized member of a supervised group arrives and presents their credential during the scheduled period.

For example, Admins can configure a schedule change from door locked to unlocked that occurs at a set time, say 9am. With First Person In, that Admin can configure this schedule change to only occur if members of certain group - say managers - check in before the 9am unlock schedule is set to begin. This feature will not only make organizations safer but will also save time and make buildings more operationally efficient.

We are excited to announce that on January 31st we will release an updated version of Command Mobile.

With this update, users will be able to install individual alarm devices or orders containing alarm devices, right from Command Mobile. Additionally, during setup, users can create a new alarm sites or convert an existing ones to assign contacts and enable emergency dispatch. Users can also verify the successful pairing of alarm devices after installation.

The new version of Command Mobile will support the following alarm devices: BX21, BR31, BR32, BR33, BR34, BR35, BC51, BH61, ACC–CEL–LTE.

Easily add employees to your host and employee lists for both Guest and Mailroom by simply entering a name, email, and phone number directly into Command. For bulk additions, customers can leverage the new CSV upload and AD sync capabilities.

As more organizations continue to deploy the Verakda Pass App, we have made it even easier for organization admins to set up Bluetooth. Specifically, we have added a checkbox in Access Control > Admin > Organization Settings that allows organizations to automatically enable Bluetooth for all new users.

In 2022, we allowed customers to build impressive dashboards to display and track the air quality in their buildings. Customers have since created over 2,000 unique dashboards to monitor and view their air quality data. To further help customers showcase the health and safety of their environments, Verkada will allow customers to share their air quality dashboards using our live link technology.

Starting February 3rd, customers can send out air quality dashboard live links to any email, phone number, or Verkada Command contact list. All air quality customers can take advantage of this feature. With live links, recipients can also view the air quality dashboard without a Verkada Command login.

Additionally, to make it easier for customers to deploy dashboards to displays, we’re introducing the Dashboard Pairing feature. This means, any smart TV or browser-enabled display can go to vkda.co/pair and be paired to an air quality dashboard live link through a simple pairing process, without requiring a login.

To make it even easier for organizations to set up a first door we have improved the add door flow in Verkada Command. These updates will shorten the time from install to successful unlock to just a few clicks. This update will save installers and system administrators time during the initial door set up process. This feature will be automatically added to all existing Access Control orgs on January 27, 2023.

Verkada is announcing the upcoming End-of-Sale for the SV11 Environmental Sensor. Final orders for the SV11 must be received by March 1st, 2023.

Verkada has successfully completed a SOC 2 Type 2 audit, conducted by the independent auditor Geels & Norton. SOC 2 Type 2 compliance validates that Verkada is complying with industry standards in the design and performance of its controls for handling customer data securely.

As part of this software release, deleted users will now be accessible from the main users page of Admin. A user can have one of three statuses: active, deactivated or deleted. The list of all deleted users in an organization can be viewed by filtering on the status column. Audit Log events specific to a user, as well as their Access History (where applicable) can both be accessed from the deleted user's profile.

Beginning February 1, 2023, we will be eliminating price breaks for multi-year Alarm Licenses. The updated prices will look as follows: 

• The 1-year Alarms license will remain functionally unchanged from $1,499 to $1,500 (MSRP)

• The price of our 3-year Alarms license will increase from $3,999 to $4,500 (MSRP)

• The price of our 5-year Alarms  license will increase from $5,999 to $7,500 (MSRP)

• The price of our 10-year Alarms license will increase from $11,999 to $15,000 (MSRP)

Audio Recording capabilities are available on every SV25 device. With this capability, customers can enable up to 30 days of audio recording on their SV25s and can easily review, save and download audio clips directly from Verkada Command. You can learn more about this feature in the announcement blog post.

Verkada's new Sensor Zones capabilities are now live. With Sensor Zones, customers will be able to group Sensors into a Zone and receive one unified alert if any of the Sensors in the Zone generate an alert.

With the Sensors Homepage redesign, customers will be able to easily identify Sensors with active alerts through a more intuitive page layout.

You can learn more about both of these feature in the announcement blog post.

Today, Verkada has enabled customers to Bulk Configure Notifications for their Air Quality Sensors. This capability allows customers to quickly apply notification settings for multiple Sensor devices with a single click. Now customers can bulk subscribe to alert notifications for as many Sensors as needed.

Additionally, we are happy to announce that customers can now adjust the motion sensitivity on all Verkada Sensors, giving customers more control over their Sensors.

Lastly, we have released a new capability allowing customers to reboot their Sensors directly from Command.

You can learn more about both of these feature in the announcement blog post.

It is now optional for Verkada customers to deploy a context camera with an LPR camera. Using their LPR camera, Command Users can now view history and perform motion search, providing more flexibility and power to LPR deployments. While viewing LPR events, users can easily swap between LPR and context camera views to more easily review details of the car in frame. In historical view, users can view LPR and context cameras side-by-side. Learn more

For bandwidth constrained deployments, customers can now cap their bandwidth consumption to stay within their bandwidth limits. Learn more

To provide our customers even more ways to unlock value for their systems, we are excited to announce support for Real Time Streaming Protocol (RTSP) across all cameras. Learn more

We are thrilled to introduce Verkada’s AI-enabled CH52-E Multisensor. With four independent camera heads, the Multisensor provides unrivaled coverage from a single install point. Customers can now get the coverage of a Fisheye camera and the image detail of Dome cameras; all together in a single package. Learn more

For customers looking to integrate intrusion deterrence into their wireless Alarms solution, the new BX21 Wireless Relay allows organizations to wirelessly control deterrence devices, such as sirens and strobe lights. These devices can be configured as automated alarm responses to instantly turn on when an alarm is triggered, allowing faster responses in situations where seconds count. Learn More

Users can now use the Verkada Mailroom app on iPad to scan shipments, packages, mail, and more into their facility. With a manual login, it's great for a shared account so that different mailroom attendants can log in.

On October 27, Verkada Access Control added updated lock override controls to the door detail page in Command.

This update made door lock configurations more intuitive and powerful with a newly redesigned slide-out drawer. In addition to the redesigned slide-out drawer, users were able to access lock controls to override a door's lock state for an indefinite period of time, right from a door detail page. These updated Lock Override Controls add powerful capabilities in a simple, intuitive interface, making it easier for customers to manage and update lock controls day-to-day.

With Guest's deny list feature, you can restrict unwanted guests from visiting your premises. If a person on your block list tries to walks-in, you can get notified and can take quick action to approve or deny their visits.

Verkada Mailroom admins can now export a CSV file of mailroom logs, including the details, such as: Recipient Name, scanned arrival date and time, picked-up date and time, tracking #, location and package weight.

To provide a spectacular experience for your visitors, we have released a suite of features to fully leverage the power of color printing within Verkada Guest:

1. Supported Branding. Admins can edit their badge logo and colors to ensure that visitors will be greeted with the most favorable impression of their brand.

2. Border Colors by Guest Type. Border color and treatment can now be applied to specific Guest Types to convey important information at a glance.

3. Badge of the Day themes.  When enabled, it prints special-edition badges for 30+ holidays and special occasions, perfect for providing a personal touch to the guest experience. You can stop by the front desk today to check out our first commemorative badge, the first day of the fall season.

Verkada Command now supports user deactivation (through both Command and SCIM). When a user is deactivated, their active sessions and Access Control credentials are revoked and they can no longer log into any Verkada applications. All roles, group memberships, Access Control credentials and notifications will be preserved and restored if/when the user is reactivated.

Learn More

Verkada Access Control allows Admins to suspend a user's door permissions without their revoking Command privilege. Verkada continues to provide additional granularity to managing User permissions.

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Verkada enables customers to set alerts based on duration. For example, users will be able to raise an alert if the noise level exceeds 95dB for one minute or more. To learn more, please check out this help.verkada.com article.

As of September 22 2022, every new SV11 Environment Sensor is now preconfigured with default event thresholds. With these thresholds, events will be created anytime the Vape Index, Temperature, Relative Humidity or Noise levels exceed the predefined threshold levels. Users will see the events within Command anytime a threshold is crossed, but these events will not generate alerts. Administrators can modify the default sensor thresholds and enable alerts (via SMS, email or other) when these event levels are surpassed.

Please view this blog post to learn more.

Starting September 22, 2022, Verkada enables default events thresholds on all existing Sensor devices that do not yet have any event thresholds set up. To help better utilize sensor events, default Sensor events will be set up on the Vape, Temperature, Humidity and Audio Sensor pages for any existing Sensor device that do not have existing event thresholds configured. These default thresholds will generate events in Command but will not trigger alerts via SMS or email. Administrators can modify the default sensor thresholds and enable alerts (via SMS, email or other) when events are created.

Please view this blog post to learn more.

With the new Verkada Guest API, customers can pull all the different types of visitor information out of Guest for their own analysis (e.g. list of visits per site), piping it into their own centralized system. The API documentation is found here.

Command users will now see icons instead of strings of images when they land on the Search tab. With this change, users will have to click on one of three icons to search for “Recent People”, “Profiles”, or “Recent Vehicles”.

In the profile tab in Command, users can now assign custom tags to profiles - and group profiles based on specific tags. Profile tagging makes it easier to keep your profiles organized and searchable.

Verkada Access Control’s new internal push button capabilities, or ‘toggle mode’, better allows organizations to quickly lock doors from the inside. For users of Verkada’s integration with the Schlage AD series of Wireless locks, this integration now supports both Function 70, or “storeroom mode” and Function 50, or “classroom mode” for the AD-400 series of Schlage wireless locks.

Internal push button capabilities are included as part of the Verkada Access Control standard door licences. Please see this blog post for more information.

Verkada continues to expand its integration with the Engage series of Schlage wireless locks. Specifically, Verkada now supports both the Engage and AD Series wireless locks in both online and offline mode. The Engage Series wireless locks will connect to AC41 via Engage series hub, which is also now supported on Verkada.

To continue to support customers using Verkada's badge designer and badge priting software, Verkada Access Control customers can now now bulk import user profile images and bulk commission user cards via Command. These updates allow customers to import and create profiles in a timely manner. Bulk image import allows users to bulk import user profile pictures in bulk. Similarly, bulk scan allows customers to bulk scan credential cards to more quickly add specific cards and credentials to user profiles.

For more information on this update, please see this article on Bulk Image Uploading and this article on Bulk Image Scan.

As part of the August software release, Verkada has reorganized the sensor details page to give customers a better way to visualize and analyze sensor data. We’ve moved the sensor readings to the left side and emphasized the sensor data front and center. Alert cards have also been updated. We’ve kept the same information that was displayed before but reorganized it to be more clear as well as added a visual to give customers more context on the alert.

As part of the August software release, Verkada enabled Bulk Configuration for Environmental Sensors. This capability allows customers to quickly edit settings for multiple sensor devices with a single click. Now customers can modify the site or location of their sensor and enable / disable sensor readings and triggers in a single click.

As part of the August software release, Verkada Access Control released Roll Call Reports, which provide a real-time report of who is safe and who is missing in an emergency situation. Verkada Access Control Roll Call Reports allows organizations to build systems and tools to better prepare for and respond to emergencies. Roll Call reports will be included in every Access Control door license and can be accessed in the Admin tab of Verkada Command.

For more information on this update, please see this blogpost.

We now support bulk configuration of Motion, Crowd and Tamper events. Previously, administrators had to set up these events individually per camera. Now, these customers will be able to use our bulk edit functionality to quickly configure events across all their devices, thereby improving configuration quality and freeing up valuable time.

Verkada AX11 and AC41 functionality is now more cohesive than ever before. We have restyled our command pages so that the experience is more consistent and have added the functionality for users to monitor aux inputs and display lockdown and unlock outputs.

We’re releasing two new endpoints for our Public API - Occupancy Trends and Object positioning metadata, that enables a number of new analytics use cases for customers that have cameras with Occupancy Trends enabled.

In addition, we’re releasing a new permissioning system for our public API to allow customers to create multiple API keys with different permission levels. This allows admins to increase the security of their integrations by ensuring API keys are application specific and have the minimal number of permissions required

We have updated the look and feel of the Groups page and added new functionalities that make it easier to navigate. With these changes, admins can now:

• Search for a group by name and/or by whether its externally managed

• Bulk edit site roles for a group, using the new ‘Manage Roles’ interface

• Manage members and site roles in dedicated pages, that are easy to navigate between 

For more information on this feature, see this article on help.verkada.com.

We’re excited to announce that environmental sensor events will be available on the Events page in Command. This allows customers to review their sensor events across all sites and devices in a single event feed. The feed automatically updates as new events come in, allowing customers to easily see the latest status of sensor feeds they are monitoring. In addition, customers can filter their sensor events by site, device, event type and time, thus allowing them to investigate trends and correlations across sensor readings. To get started, go to the Events page and click the ‘Environmental’ tab on the left hand side of the event feed. 

As a security enhancing measure, email verification will now be required for all users that log in to the Verkada software platform. If you are an unverified user, you will be required to verify your email upon your next login.

For more information on this update, please see this article.

We’re excited to announce Verkada Mailroom, our newest software product that incorporates mailroom management software into your physical security architecture. Keep track of shipments and get deliveries to the right people. Simply scan shipping labels to notify recipients and manage deliveries - no additional hardware required. Learn More

With Occupancy Trends, customers can estimate how many people cross a customizable digital line on a video feed and analyze how foot traffic changes throughout the day. Our CD42/CD42-E and CD52/CD52-E cameras now support this feature. Learn More

The new Slack integration with Verkada Guest makes it easy for employees get notified when their visitor has arrived. To enable, org admins just go to the Guest Settings page, scroll down to the Slack section, and connect your Slack Workspace.

Learn More

On July 25, 2022, Verkada released the July Software Release. To help customers seamlessly integrate existing systems and workflows with these new capabilities, we’ve included setup information and technical specifications in the Product Updates post for each specific feature and update.

Please see the below posts and help.verkada.com articles for relevant release information on the following:

• Core Command Customizable Roles  

• Access Control Schedules and Exceptions 

• Environmental Sensor Dashboard List Tile

• Environmental Sensor Alert Updates

• Environmental Sensor Bulk Device Commissioning 

The new Environmental Sensor "List Tile" enables customers to aggregate and visualize different types of data. With the new List Tile, customers are able to view a table of sensor readings across all sensor devices. For example, customers can group every sensor device on a whole floor or throughout an entire building to display a Dashboard table with temperature, humidity, and indoor air quality information aggregated across every floor of their HQ.

This Tile will take up an entire dashboard page so that measurements can be easily read from afar. 

Learn More

Verkada bulk commissioning allows customers to quickly add multiple sensor devices with a single click. When sensors are commissioned, the default sensor name now includes the associated serial number to allow for easier identification. This update allows customers to more easily commission and enable large Sensor deployments.

Learn More

Environmental Sensor alerts proactively notify the right people of an event and enable them to respond as needed. With this update, Environmental Sensor customers will now actively see when an alert is in progress directly from the sensor details page. Similarly, as soon as the sensor readings return to normal, the Alert notification will end and the Red Alert icon will disappear from the page.

Learn more.

With Customizable Roles, Org Admins are now able to more granularly control which Site Viewers and Site Admins within their organization have permissions related to archiving and sharing links. This update provides Admins with greater control over user access permissions, and makes it possible to enforce the principle of least privilege. 

Learn More

Verkada Access Control Schedules and Exceptions 2.0 brings an updated Command functionality and UX to door detail pages and door schedules and exceptions. This update makes it easier for users to: 

• Set, adjust, modify and audit door schedules and settings. 

• Easily create exceptions and changes to schedules on a door or a site.

• More easily build and apply door schedules to individual doors or groups of doors (vs door by door previously). 

The feature will be available starting July 25th and will be live for all Verkada Access Control Customers by Monday August 8, 2022.

Learn More

Command Mobile users can now more easily add devices with a streamlined 'Add Devices' feature. This feature has been released on both the iOS and Android version of Command Mobile. With this update, it is easier for customers to add devices thanks to:

• An improved serial number scanning and input flow that makes it easier to add devices one-by-one.

• Bulk naming for installed devices, sites, location and firmware settings that makes it easier to bulk add or update devices.

We’re excited to announce that Verkada Alarms is now available in the United Kingdom and across Europe. With the addition of Alarms, organizations from single-site retailers to major hospitals, are now able to leverage the power of the complete Verkada platform.

Alarms includes 24/7 professional monitoring with video verification, a complete suite of wireless and wired intrusion sensors, a cellular backup module, and a multi-functional security console. Emergency dispatch is available in select countries.

Learn More

Beginning August 1, 2022, prices will be updated for all new purchases of the following Verkada Access Control SKUs:

• The price of the AC41 Access Controller will increase from $1599 to $1799

• The price of the AD32 Door Reader will increase from $299 to $349

• The price of the ACC-BAT-4AH battery will increase from $99 to $129 

With Verkada Guest, hosts are able to send check-in invites to visitors from their calendar, and receive notifications via e-mail or SMS when their visitor has arrived.

Now, hosts have more control over what information is shared to their visitors. At guest.verkada.com, hosts can start editing preferences, such as adding a profile photo, customizing their notification preferences, choosing a preferred name, etc.

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We’re excited to announce our new activity summary emails for your Verkada Cameras. The summary emails give a monthly overview of the uptime, usage statistics and alerts generated by your cameras. Each email shows you the size and scope of your deployment, which can be used to share progress updates and insights with users and stakeholders.

Read more

We have refreshed the look and feel of the User Profile as well as added some key functionality to make it easier to manage users across sites. With these new updates, admins can:

• filter by a users’ role or by site

• add or remove sites associated with a user directly from the new ‘Manage Roles’ button

• take quick actions directly from the user list, such as resetting 2FA or removing the user

• edit the user’s name directly from the user profile or when adding a user

Learn More

Customers are now able to record details of every alarm event that occurs, including whether it was real alarm, false alarm, or a testing event, as well as what type of incident occurred. Customers are able to view this collection of data, providing a record of exactly what happened for each alarm incident.

We’re excited to announce Environmental Sensor Dashboards, a new way for our customers to easily customize, view, analyze, and display data across all of their sensors. These dashboards allow our customers to get a unified view of their environment across multiple sensors, multiple sensor readings, locations, and periods of time.

Dashboards are designed to be displayed on a big screen, so organizations can publicly showcase their environmental data. Employees, visitors, regulators, and more will be able to see important factors such as temperature, humidity, and indoor air quality as they enter the building.

Learn More

Two new features make it easier for admins to manage Alarms across multiple sites:

1. In addition to site-based keycodes used to arm or disarm a specific location, we have added user-based keycodes that can be used across any site where the user has access. Admins only need to generate a single keycode per user, rather than a different code for every site where that employee has access, saving them a huge amount of time.

2. To further reduce the complexity of multi-site management, a single Alarm Console is now able to support multiple sites or subsites (i.e. different floors of a building), rather than needing a separate Console for each. This makes it faster and easier for users to arm or disarm multiple sites at once.

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Customers can now select up to 10 live camera feeds in each alarm site to share with monitoring agents (and police, if needed) when an alarm is raised. This is in addition to historical video clips of the alarm being raised. Access to these live feeds helps monitoring agents and emergency services understand what’s happening in real time and how to respond. Agents can also relay this information to the customer on the phone to provide helpful context.

This feature allows hosts to send check-in invites to guests from their calendar in order to streamline check-in for large groups, provides a VIP experience to special guests, and simplifies new hire onboarding.

In addition, Guests’ integration with Verkada Access Control means that invited and RSVP’d guests can now unlock doors. When enabled for specific guest types, visitors that are invited as that guest type will get an email with links to unlock doors. 

To get started, the host simply selects what type of guest they are inviting (“New Hire”, “Visitor”, “Delivery”, etc.) and a custom email is generated for that selected Guest Type. The host then simply copies the custom email address and adds it to the calendar invitation being sent to their visitors. Learn More

We are excited to launch Verkada’s badge printing software, a modern, simplified way to design and print employee and student badges. To further meet the access needs of customers, Verkada has also developed Verkada Prox Cards, which are now available for sale, and is actively developing Verkada NFC cards, which will be available for customer purchase later this year.

With Alert Management, admins can set up and manage camera alerts for users, sites and devices across an organization, thereby ensuring that the right people are getting notified about the right events at the right time. New functionality allows admins to:

• Assign alerts to users and groups
• Set up alerts for specific devices and individual Persons of Interest 
• Manage alerts in the new Alert Management page

Learn More

Customers with CF81-E Fisheye cameras now have the ability to select the default camera view that is displayed on the home page and in the Grids tab. Users can switch between circle, ePTZ, 2-view, 3-view, or 4-view modes and save their preferred view as the home position.

Learn More

The new Faces tab simplifies investigations with:

• Larger photos of detected faces with associated timestamps
• Easier navigation between camera and profile pages
• The ability to search for faces by date

The reimagined user experience for floorplans includes: 

• Streamlined single-click navigation from the Command homepage
• Support for Environmental Sensors to gain additional physical awareness
• Ability to see all sites and floors on a single tab
• Ability to see real-time operational status of cameras and environmental sensor devices

Learn More

We are excited to add Occupancy Trends to our suite of People Analytics features for [CD62](https://www.verkada.com/security-cameras/dome/cd62/)/[CD62-E](https://www.verkada.com/security-cameras/dome/cd62-e/) cameras. With Occupancy Trends:

• Estimate how many people cross a customizable digital line on a video feed
• Analyze how foot traffic changes throughout the day
• Monitor usage of a space to optimize business operations

Learn More

We have enhanced the .csv export functionality for Environmental Sensors. Users can now export sensor alerts in addition to sensor data. When exporting data, users can select a specific time range (or relative one) and the resolution (e.g. 5 sec, 1 min, 1 day) at which they would like to export data. When the data is ready, the customer will receive an email with the attachment. 

Learn More

Alarm events can now be found in the events page in Command. Now users can see all of their alarms across all all of their sites in a single place.

Admins can now run custom reports for specific event types at specific sites, as well as reports on device status across all their alarm sites with the ability to export to CSV. Users can also click on any row of the report and be taken to that exact event or device in the Alarms page in Command.

New wireless sensor settings allow customers to configure their wireless sensors to do even more, including:

• Turn wired sensors into wireless using Universal Transmitter mode on the BR31 Wireless Door Sensor. Simply connect two-wire sensors into our door contact, and it will transmit all events back to our wireless hub.
• Adjust door contact sensitivity to support more installation scenarios.
• Reduce false alarms by configuring panic buttons to only raise alarms when it’s long pressed, double pressed, or triple pressed.
• Put door or motion sensors into “test mode” from Command - helpful during installation and testing.

The Command mobile app continues to get better, and it now extends to Access Control. Command Mobile users can now manage doors and devices right from their phones. In Command Mobile users can now:

• Trigger Lockdowns & Remote Unlock Doors
• View Access Control Devices
• Monitor Door Events & Details

Command User Profiles 2.0 is a bold update that extends the Command experience customers know and love to the Profile Page to make it easier for users and admins to manage profiles and access / credential settings.

Command User Profiles 2.0 persistently displays key actions, offers modern drop-downs and selectors for important fields, and streamlines the distinction between Profile, Credential and Verkada Pass settings. The feature is currently available to all Verkada Access Control Customers.

Beginning May 1, 2022, allnew purchases of the Environmental Sensor SV-11 HW SKU will be increasing from $999 to $1199.

With Verkada Guest, host notifications has alway been a key feature. When guests check-in and select a host, an email or SMS notification is automatically sent to alert the employee their visitor has arrived.

Now, we've made host notifications personalized to each location. Verkada Administrators can create site-specific directories within Guest, so that only staff from that location can be selected as the host. Useful for businesses or school district's with multiple sites, this helps make the experience even more seamless for visitors and employees.

Verkada is announcing the upcoming end-of-sale for the CM61 Indoor Mini Dome Camera. Final orders for CM61 products must be received by June 30th, 2022.

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Verkada is announcing the upcoming end-of-sale for the D30 Indoor Dome Camera. Final orders for D30 products must be received by June 30th, 2022.

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With this upgrade, customers get an alert almost instantly after motion is detected on their camera.

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Visitors are now able to sign themselves out via email or SMS. By signing out, their sign-out time will be recorded in the visitor log automatically.

To enable, simply access to appropriate site settings within the Guest tab (All Settings > Sites > Details section) and select the appropriate reminder time period.

Organization Admins now have the ability to export a full list of users. There are two options available: either a simple export of the users list as displayed in the Command UI, or a detailed export of all roles & permissions associated with the organization's users.

Try Now: Admin > Org Settings > Users

Verkada is announcing the upcoming end-of-sale for the AD31 Door Reader. Final orders for AD31 must be received by April 30th, 2022.

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The Verkada AD32 Door Reader is now available for purchase. The AD32 builds upon the capabilities of the AD31 – our industry-leading OSDP based protocol and RS-485 connection with the AC41 Access Control Unit – while adding and expanding Verkada’s card reader capabilities.

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Customers with security cameras that register frequent tamper alerts can now tune the sensitivity or turn tamper alerts off altogether. This new capability will help reduce unnecessary noise and increase the overall value of tamper alerts.

We have redesigned the Grids page in Command with several performance and usability enhancements including the ability to easily identify public vs private grids, quickly zoom in and out of camera feeds with a single click, and add cameras from entire sites to a grid view.

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Admins can now check a box to require that hosts approve a visitor before the visitor is allowed to continue the check-in process. Hosts will get an SMS/email that shows the name and photo of the visitor and will either need to allow or deny the visitor. If the host allows the visitor, the visitor continues the check-in process. If the host denies the visitor, the visitor cannot continue and the denied entry will be logged in Command.

The Guest security screen feature allows schools to have their visitors checked against state and local registered sex offender lists before being let into the campus. When enabled, visitors can consent to share a photo of their ID. Within seconds, potential matches are shared with front desk staff for review.  Confirmed matches can be denied access and staff can be alerted via email and text message. 

To learn more, visit the help article, “ Verkada Guest Security Screens "

Verkada now supports the Schlage AD series and Engage series of Wireless Locks! With this integration, schools, hospitals, corporate campuses and other organizations are able to manage and secure low-traffic, non-wired doors with the Verkada Platform and the popular Schlage wireless lock series. Customers can trigger Wireless Lock events such as remote unlocks and lockdowns from Command. Additionally, Schlage wireless locks integrated into the Verkada platform will display door events, battery & connectivity status and tamper / door forced open events within Command.

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We are excited to announce our new integration with Schlage AD and Engage Series wireless locks to expand access control deeper into buildings.

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Within Verkada Guest, Admins can now configure Guest Type flows to allow visitors to check-in via phone number, email, or both. They can also pin certain fields (name, photo, or documents) to make it more convenient for returning visitors.

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Verkada is announcing the upcoming end-of-sale for the CD41 Dome Camera. Final orders for CD41/CD41-E products must be received by February 25th, 2022.

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We’re excited to announce the availability of new APIs and Webhooks for the SV11, making it easier for our customers to tie into their existing data infrastructure, build custom reports, and integrate into their building management systems.

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Verkada is announcing the upcoming end-of-sale for the D80. Final orders for the D80 must be received by January 31st, 2022.

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Verkada is announcing the upcoming end-of-sale for the D40. Final orders for the D40 must be received by January 31st, 2022.

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Verkada is announcing the upcoming end-of-sale for the CD51 Dome Camera. Final orders for CD51/CD51-E products must be received by January 30th, 2022.

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Verkada Guest now has a pre-built document type, "COVID Questionnaire". Admins and Site Managers can select this document to be completed as part of a check-in flow for specific Guest Types. Based on the responses to the yes/no questions, you can deny entry of the visitor and notify personnel via email or SMS.

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Verkada Alarms are now available and licensed for use in Illinois.

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We're excited to announce the new CD42, CD52 and CD62 Dome Series cameras. These cameras offer more hours of high-quality footage for an enhanced streaming experience.

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The Alarm Console can now be used to trigger an alarm when people are detected, with support for real-time video verification by our Virtual Guard agents.

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Through the Events tab on Command, users now have the ability to mute or unmute notifications set on their customer filters, for any defined period of time.

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Verkada Alarms will now support 24/7 monitoring with emergency dispatch for customers in Canada, with the exceptions of Quebec and British Columbia.

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Through the Devices tab on Command, users now have the ability to bulk configure certain camera settings including enabling or disabling audio, People and Vehicle Analytics, and setting the data storage location.

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We’re excited to announce Verkada Guest, our newest software product that incorporates visitor management into your physical security architecture.

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We’re excited to announce the addition of wireless intrusion detection and a cellular backup module to the Verkada Alarms solution.

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Introducing the CM41-S, our first 5MP split camera. Compact but powerful, our smallest camera to date is designed for flexible deployments and capable of HD streaming.

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Lockdown alerts are now available in Command. Get notified via SMS or email when a Lockdown has been triggered.

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Users can now configure any SV11 sensor reading as an Alarm trigger.

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Alarm Consoles now have the ability to show live video from any camera at a site, and can automatically pull up live video from the most recent event.

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Alarm Consoles can now play a sound whenever a door is opened at a site.

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Users can now customize the alert message that plays from a Console when an alarm is raised.

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Select Verkada Alarm products and services are now available in the UK, Ireland, Canada, Austrailia, and New Zealand.

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Verkada Alarms are now available and licensed for use in California.

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VX52 Viewing Stations can now be restarted from Command. For users that are remotely troubleshooting, this new feature eliminates the need to physically unplug and replug the device.

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Today, we’re excited to introduce our new AX11 IO Controller, which highlights our ongoing efforts to bring additional physical security infrastructure into the Verkada platform.

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Introducing the Privacy & Security Checklist, a way for organizations to ensure that they are taking advantage of all of the security settings we offer within Command.

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Customers with large deployments can now bulk edit settings including contact lists, alarm preferences, and more, as well as arm/disarm multiple alarm sites at once.

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Instead of recieving an initial confirmation call from the 24/7 monitoring center, Command users now have the option of having all panic alarms go immediately to 911 emergency dispatch.

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Verkada Alarms are now available and licensed for use in Florida.

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With hyperzoom, users can now start a search based on an individual detected within the frame and create a new profile for that person. This new feature is helpful when a face is not immediatly detected, and a user wants to expand the search across all installed cameras.

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With Face Search, Command users can search across all an organization’s cameras for people that have been detected as a match to an existing or uploaded face.

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Command users can now create Public Grids for sharing with others in the same organization. Once a grid is marked public, it will show up automatically in the Grids list for other users in the same organization to view.

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Verkada is announcing the upcoming end-of-sale for the CD61 Dome Camera. Final orders for CD61/CD61-E products must be received by September 30th, 2021.

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Users can now enable notifications for when their site is armed or disarmed outside of certain defined windows.

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Users can now designate specific regions within a cameras frame where they want a person detected event to trigger an alarm.

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We are excited to announce a number of improvements to Verkada Command, with a focus on improving the navigation and usability of the platform.

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We are excited to introduce the VX52 Viewing Station, a dedicated device to quickly and easily view live camera feeds so facilities and security teams never miss out on what’s going on across the enterprise.

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Today, we’re excited to announce the next evolution of our License Plate Recognition capabilities. Leveraging Verkada’s powerful edge-based processing, License Plate of Interest Notifications deliver real-time alerts when a license plate is detected.

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Verkada Access Control customers are now able to detect and deter tailgating with Verkada’s tailgating events capabilities! Tailgating occurs when users enter a building without presenting their credentials, most often by following closely behind someone who has opened a door with their credentials. This is a major risk for many organizations as bad actors can slip into a secured area undetected. With this feature, organizations can capture instances of tailgating in Verkada Command next to any other door event. Learn more about setting up tailgating on any access-controlled door and camera combination here: help.verkada.com/en/articles/5482223-access-control-tailgating

Today, we are excited to introduce the VX52 Viewing Station, a dedicated device to quickly and easily view live camera feeds so facilities and security teams never miss out on what’s going on across the enterprise.

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Today, we’re excited to announce the next evolution of our License Plate Recognition capabilities.

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No longer do users have to sit and wait to validate if their archives have completed. The user that created an archive will now get an email that tells them if their archive succeeded or failed.

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We're pleased to announce tailgate detection on Command and an exciting new update to the Verkada Pass app that enables touchless entry via Bluetooth Low Energy (BLE).

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Verkada Alarms are now available and licensed for use in Virginia.

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Our Grids feature helps you monitor multiple camera views in real time. We have now made it easy to create a Grid of all of the cameras in a Site on the fly.

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Inactive sessions can pose security risks, and as a result we now allow org admins to set the amount of time a user's session lasts before they are required to login again, up to 30 days. Additionally, in an emergency scenario org admins can force logout everyone in the organization from both Command and the Verkada Pass App.

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Verkada Pass 2.0 was released today with a new redesign, new multi-org login, a magic link, beta-version Bluetooth unlock capabilities and various bug fixes. With this redesign, Verkada Pass becomes less of an admin-only experience and more of a user-friendly card-less access and identity management platform.

When you are a part of multiple organizations, your user account is separate for each organization. When prompted for the org's shot name during login, we now allow users to "Remember on this device" to streamline access as you shift between organizations.

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Verkada Alarms are now available and licensed for use in Utah.

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Verkada Alarms are now available and licensed for use in Rhode Island.

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Verkada Alarms are now available and licensed for use in Delaware.

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Card + Code is now live, meaning that organizations can now enable two-factor authentication by securing doors with both pin code and badge swipe verification. With this feature, customers are able to ensure that doors to extra-secure places like cash rooms and IT/server closets have an added layer of protection and can only be opened by the right people.

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Verkada Alarms are now available and licensed for use in Michigan.

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Verkada Alarms are now available and licensed for use in Tenessee.

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Access Audit Log Launch

Users can now customize the order that cameras appear on the Home Page, and create a layout based on what matters to them most.

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Access Audit logs are now available so Admins can track which users took actions including granting / revoking Access Roles, exporting users, creating, commissioning / decommissioning Access Control Units, as well as deleting or modifying:

• Doors
  
• Access Groups
  
• Access Group Users
  
• Access Lockdowns
  
• Access Schedules
  
• Access Methods
  
  With Audit Logs, Access Admins and Managers can audit their systems as well as filter by event, user and device to quickly detect if malicious changes were made to their system.

To facilitate support and account management, organization admins now have the ability to fill in primary, billing, and security contact information making it easier for Verkada to know who to contact in different situations.

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With this update, administrators now have a centralized view of all user actions taken within their Command Organization.

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As part of our 100-day plan, we're committed to proactively notifying our customers whenever Verkada accesses their Command account or devices. Now, when a Support Access token is used to access a organization, all org admins will receive an email alert.

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Verkada Alarms are now available and licensed for use in Texas.

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We are excited to announce the launch of Verkada Alarms, our new cloud managed intrusion detection and 24/7 professional monitoring solution for real-time threat detection and response.

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The Android Command App now supports Sensors. Organization admins can now claim and add sensors directly via the app, configure alerts, and personalize their view of the sensors.

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Explore the latest updates to Verkada's Command platform including improvements for exporting audit logs, enabling 2FA across an organization and new permissions around archived footage.

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We’ve added a toggle to the Security & Privacy section on Command’s Admin tab that allows organizations to share data with Verkada. This toggle is off by default, but if enabled allows Verkada Engineering to use images and video from the organizations cameras to help train our computer vision models.

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With grids, users can now create and customize an array of up to 12 live camera feeds per page for live video monitoring.

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Admins now have an expanded control over their organizations archives with the Archive Limited Permission toggle. This toggle allows admins to disable the creation of private archives, deletion of archives, downloading of archives, and turning an archive from public to private (or vice versa) for anyone that is not an admin within their organization.

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We’re excited to introduce additional features and tools focused on the security of your organization and accounts, including improvements to our camera audit log export tools, the ability to enforce 2-factor authentication across your organization, and additional permission levels for your organization’s archives.

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The CF81-E Fisheye Camera is now able to support live audio in ePTZ mode, allowing organizations to actively monitor incidents with the context of real-time audio.

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Introducing the CF81-E—a brand new fisheye camera featuring powerful onboard analytics and digital pan-tilt-zoom capabilities.

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Access Managers now have that ability to "Add Users" and "Import Users" without being Organization Admins. With this update, Access Managers and Access Admins can add New Card Holders and ensure that local facilities and HR operators can do their jobs quickly and efficiently.

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Organization admins can now bulk export camera audit lots as a single csv file, that shows camera log events across their organization for a defined time range.

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Learn more about Verkada's tools for self-serve SCIM and SSO integration to better manage identities and access across your organization.

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Introducing the latest update of Command, featuring an integrated approach to seamlessly managing physical security across all your devices and locations.

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Verkada Access Control Access Groups are now enabled with the System for Cross-domin Identity Management (SCIM) specification. With SCIM Groups, organizations can connect their Verkada Access Groups to their SCIM Groups from single-sign-on systems like Okta and Azure Active Directory.

This connection automates processes and helps organizations enhance their physical security: with SCIM integration, users added or deleted from Access Groups in systems like Okta will automatically be added or deleted from Verkada Command Access Groups. No more unreturned cards or delays adding and deleting users across systems!

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Learn more about our Support Permission System tool for granting secure access to Verkada support.

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The Support Permission System feature provides admins with direct control and increased security around how Verkada provides technical support. By default, Verkada Support is unable to access a customers Command Account, their Verkada devices, or data, without explicit and defined access granted by the customer.

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Wide Dynamic Range (WDR) is a technology used to compensate for dramatic differences in light exposure across a camera's image. Users now have the ability to enable/disable WDR on cameras, and toggle between views.


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Each camera has night vision capabilities, using a sensor to detect low light situations. When external lighting is low, the camera will switch to night mode and record in black and white using infrared LEDs (IR) to illuminate the environment.

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Verkada will be running a firmware integrity check periodically on all cameras to ensure there hasn’t been any tampering with our firmware. If a camera were to fail an automated check, our security team would be notified immediately and you will be contacted.

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Verkada’s People Analytics solution enhances our existing People Detection features with Face Search, Person Attributes, Person History, and Person of Interest alerts. This user guide shares best practices and tips for optimizing analytics performance.

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Command natively integrates Verkada devices under a single pane of glass. Tapping into "Devices" brings you to the new consolidated Devices page, where you can view all of your installed Verkada devices across sites, and configure settings in bulk.

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We have updated our Admin page of the Command Access Control tab to now include Access Control Reports, Door Schedules, Exceptions, Buildings and Mobile Geofencing.

The VX51 Viewing Station now supports live camera audio when a user selects a camera tile. Audio will automatically play via HDMI or headphone jack when a user clicks on a camera's tile and expands the feed to a full screen view.

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Many customers have compliance or regulatory needs for in-region storage, including video and image data. Verkada uses Amazon Web Services (AWS) for cloud servers and storage. Admins can now choose their default data center with options in the US, EU, Canada, and Australia.

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Customers now have the ability to create unique Sites for each location and door, enabling greater visibility and control while allowing Site Administrators to better manage access control across across their organization.

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Organization admins are now able to designate recipients for Support Access notifications, in case they do not wish for all admins to receive this email every time. This functionality lives in Admin > Organization Details.

Introducing the CM41-E Outdoor Mini Dome — the latest addition to Verkada's Mini Series featuring a discreet and durable form factor.

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With the CM41-E, we now offer an outdoor camera across each product line, ensuring customers have the best fit for their specific video security needs. The CM41-E has been rigorously tested and certified for deployment in transit-like environments, such as railways, buses and more.

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Our new RESTful API platform allows Verkada customers to integrate Verkada event and device information with enterprise business applications. Integrated data can help support mission-critical systems for identity management and authentication, service management, and incident response.

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We released the privacy regions feature, which enables a user to configure portions of a camera's view to be blocked out. Areas blocked by a privacy region will not be visible on the camera's live feed or in historical footage. This allows organizations to retain privacy and protect information without sacrificing their video security.

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Cameras with built-in microphones now support live audio from both the Command web application and the mobile Command app. Live audio allows organizations to actively monitor incidents with the context of real-time audio. This can both help assess an incident to see if action is necessary, as well as ensuring that areas are safe before responding to an active incident.

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Proactive notifications are now available in command for 4 new types of events: door forced open, door held open, offline AC41 alerts, and suspicious entries within a set time frame.

When one of these events occurs, users will receive a customized, immediate notification so they can respond in real time. With these alerts, organizations no longer need to proactively monitor door events to stay on top of external security threats.

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From the users list, you will now be able to utilize contextual search to filter down to the users you're looking for, such as Org Admins or Externally Managed users.

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The loading speed of Verkada Door Events has been improved to now load 20x faster! This speed enhancement covers the Verkada Command Events tab, door and user pages as well as Access Control reports.

Events can now be shared with contacts, just as easily as Live Links. This allows users to quickly distribute relevant info about an event to investigators, even if they are not Command users.

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Through the Events tab on Command, we now offer device level filters. Customers can now select which individual devices they want to get alerts from within a custom filter on the events page, which gives them even more control of the alerts they receive.

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Learn about Verkada's API for integrating event and device information into mission-critical business systems.

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Verkada customers are now able to detect new door events and keep their buildings more safe and secure with Person of Interest and Crowd Detection door events! With these new Computer Vision applications, Verkada customers are able to identify if someone flagged as a Person of Interest or if a group of people flagged as a Crowd have entered their building. These features are now available to all existing customers and are yet another testament to the power of Verkada’s integrated platform.

Alarms functionality is now available in the iOS Command mobile app. Users can now use the Command mobile app to arm, disarm, and investigate alarm events.

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Explore how Verkada's new proactive alerts can help teams detect access-based events occurring across their organization in real-time.

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Introducing live audio support for providing teams with additional context into what is happening across their facilities in real-time.

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With the addition of Privacy Regions, organizations can select specific zones to blackout, ensuring the protection of sensitive areas from being recorded.

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Introducing Verkada's License Plate Recognition solution — a dual-camera approach built to deliver highly accurate license plate detection and recognition.

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Explore the new Sites layout in Command designed for greater efficiency for managing cameras across your organization.

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Learn how Verkada's cloud-based lockdown feature enables teams to respond to incidents in real-time to protect people across your organization.

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The Bullet Series now comes in telephoto lens options, providing the same defining durability characteristics of our bullet cameras with the greatest focal length across our line of enterprise hybrid cloud cameras.

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Today, we’re excited to introduce the newest addition to our line of cloud-based security products with the SV11 Environmental Sensor — an all-in-one sensor for monitoring environmental changes across your facilities.

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Explore the latest updates to Verkada's Command platform designed to bring more significant insights and efficiency to your investigations.

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To help organizations keep their physical spaces safe in response to COVID-19, we've built Crowd Notifications for real-time monitoring of overcrowding.

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Introducing Verkada's Bullet Series of enterprise hybrid cloud cameras. With a CNC aluminum body and hermetically sealed lens, the Bullet Series is our toughest line of cameras yet.

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Verkada Access Control delivers the industry’s first native cloud-based access control and video security solution, seamlessly bringing visibility to access-based events across the organization.

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From Command, users can now easily blur all faces detected in frame to make sharing footage outside of your organization quicker, safer and more secure.

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Introducing People of Interest Notifications—a powerful new tool combining Verkada's People Analytics and real-time alerting to bring greater speed and awareness to person-based incidents.

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Introducing People Heatmaps—a powerful new feature that unlocks insights into people-based activity happening across your organization.

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Today, we’re excited to announce the latest addition to the Mini Series family of cameras with the CM41. Verkada’s Mini Series packs powerful onboard processing into compact form factors. From corporate offices and high-end retail locations to banks and schools, customers praise the Mini Series for its adaptability across varied deployments.

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From sharing a live camera feed with first responders to sending archived footage to people outside the organization, Verkada’s link sharing feature is critical for our customers. Today, we’re taking link sharing another step forward with our newest capability—users can now share an entire Site or Floor Plan directly from the Command platform.

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Verkada is announcing the upcoming end-of-sale for the D50. Final orders for the D50 must be received by May 1st, 2020.

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Building off of the powerful capabilities of Verkada’s VX51 Viewing station, today we’re introducing the ability to add dynamic Motion Tiles. With Motion Tiles, the Viewing Station intelligently selects video feeds that are most important and brings them into a dedicated tile. Using machine learning, this designated motion tile will switch to feeds where a significant amount of motion is detected, allowing viewers to quickly see important activity and take any necessary action.

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We’re excited to share that all Command users can now view 24 hours of history in just a matter of seconds, helping to speed up investigations and find relevant footage even faster. When it comes to finding footage, investigations typically start with manual scrubbing through hours of historical video. Not only is this costly for an organization, but it also prolongs the time to find the necessary evidence to bring a case closer to resolution.

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Verkada’s link sharing capabilities are instrumental in helping organizations across the globe respond to real-time situations. As one of our most critical features, we’re pleased to announce a number of enhancements, including saved Contacts, the ability to share with multiple people, and the ability to share only a live feed.

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Today, Verkada announced the availability of brand new extended storage models across all lines of their industry-leading hybrid cloud security cameras, including 365-day retention models for the Dome Series.

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