Real-Time Support Status
We are proud of how quickly our support team is able to respond to and resolve issues. See below for a real-time view of our support metrics, including customer satisfaction.
Refreshed every hour
See how fast our support team is
Average initial response time to a chat
28 s*2 week average
Average wait time to get connected with someone over the phone
16 s*2 week average
Average initial response time to an email
35 min*2 week average
Satisfaction
Average customer satisfaction
94%*2 week average
