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Product Updates

Cameras2/12/2026
Automatic incident reports for people falling

Organizations can now opt in to automatically archive footage and create an incident report any time an activity detection alert detects a person falling. This eliminates the need for manual follow-up after a slip-and-fall incident takes place and helps ensure key footage is available to protect organizations from potential liability claims.

Cameras2/12/2026
Compound alerts

Compound alerts let users combine multiple alert conditions to get notified when motion and attribute criteria are met. This enables organizations to fine-tune existing alert types for specific use cases, like an individual loitering near heavy machinery without personal protective equipment. At launch, people detection, line crossing, and loitering alerts can be combined with people of interest, people list, smart list, and custom AI query filters. Compound alerts will be available to all organizations on March 30, 2026 and can be configured on all Cxx2 and Cxx3 series cameras.

To learn more, read the full announcement.

Cameras2/12/2026
Updated search model for AI-powered unified timeline

When face detection is enabled, unified timeline can now retrieve sightings of an individual using both facial analytics and appearance-based signals – such as height, build, and clothing color – simultaneously. This delivers more accurate results and can identify a subject even if their face is turned away from a camera or obscured by a hoodie or mask.

Cameras2/12/2026
AI-powered incident summaries

Generate a description for footage included in an incident report with a single click, making it easy to document events quickly. Users can further edit descriptions and add relevant context to ensure relevance and accuracy.

Cameras2/12/2026
LPR zones

LPR zones unify entry and exit events to provide visibility into how vehicles move across parking lots, drive-thrus, service centers, and other locations with frequent vehicle activity. Tracking is done based on license plate data, enabling organizations to see which vehicles are currently on site and how long departed vehicles spent within an area. Data for each zone is brought together in a detailed dashboard that surfaces key trends, allows for comparison against historical data, and offers powerful search and filtering tools to pinpoint movements of interest. LPR zones will be available to all organizations on March 30, 2026.

To learn more, read the full announcement.

Cameras2/12/2026
Loud noise alerts

Get notified when a camera’s onboard microphone detects a noise louder than 100 decibels. This beta feature is available to all customers and can be configured on all Cxx2 and Cxx3 series cameras that offer audio recording capabilities.

Cameras2/12/2026
AI-powered unified timeline to incident report

With a single click, users can automatically convert a unified timeline to an incident report and archive all associated footage. This allows security teams to transform a sighting of a subject of interest into a chronologically ordered and shareable report within minutes.

Cameras11/6/2025
Four-Camera Multisensor Recessed Ceiling Mount

Organizations deploying the CH53-E or CH63-E can achieve a more discreet, minimalist look with the new four-camera multisensor recessed ceiling mount (ACC-MNT-HREC-1). This allows the camera to be mounted flush in ceilings up to 50mm thick. Note that ceiling material must be able to support at least 7kg / 16lb.

The ACC-MNT-HREC-1 is available for preorder beginning November 6, 2025 and will ship on December 5, 2025.

Cameras11/6/2025
Animal Detection

Command users can now filter for sightings of animals on an individual camera, in addition to people and vehicles. Furthermore, users can set up dedicated animal detection alerts that notify specific users any time animals are detected moving, gathering, loitering, or crossing a virtual line.

To learn more, read the full announcement.

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