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Product Updates

Cameras9/22/2025
Helix Alerts and Dashboards

Helix is Verkada’s integration and video search engine, which connects third-party platforms to Verkada Command and surfaces important footage tied to external events. Now, users can create custom, proactive alerts on any third-party data, including exception-based alerts. Helix dashboards which help visualize general sales trends across an entire organization and create exception-based reports to surface anomalies.

To learn more, read the full announcement.

Cameras9/22/2025
AI-Powered Activity Detection Alerts

Organizations can now set alerts on two types of activity: individuals climbing over a fence, gate, or wall; and individuals falling. To support this new feature, our in-house team of AI and computer vision engineers has built and trained a video-based model designed to recognize specific types of activity. Rather than analyzing a single frame of footage - which is how our cameras identify a person or vehicle - this model ties multiple frames together to identify the action taking place in the camera’s field of view.

To learn more, read the full announcement.

Cameras9/22/2025
Introducing AI-Powered Unified Timeline

AI-powered unified timeline lets users visually reconstruct an incident end-to-end by unifying video events from all cameras onto a single, map-based timeline. 

All sightings of the subject of interest are added to a chronological timeline, with the option to add sightings of additional relevant people or associated vehicles in a single view. For organizations with floorplans in Command, a dedicated view highlights which cameras detected the subject(s) of interest, along with the order of these detections. Once a complete and organized view of relevant footage has been built, easily convert all sightings into a comprehensive evidence package. To learn more, read the full announcement.

Cameras9/22/2025
Introducing the CH53-E, CH63-E, and CY63-E Next-Gen Multisensor Cameras

The redesigned CH53-E and CH63-E four-camera multisensors and CY63-E two-camera multisensor join the CY53-E to offer a robust line of next-generation multisensor cameras. Organizations can now choose between 5MP and 4K image quality in both two-camera and four-camera configurations, making it easier than ever to deploy detailed coverage in wide areas and at scale.

Cameras9/22/2025
Viewing Station Live Face Blur

Monitor spaces in real-time while remaining privacy-sensitive with live face blur capabilities for VX52 Viewing Station streams.

Cameras9/22/2025
Industry-Specific AI-Powered Alerts

When setting up a new AI-powered alert in Command, users will now be presented with a menu of recommended event types for their industry. After selecting an event, the user can edit the text to further customize what kind of event they will get alerted on.  

Cameras9/22/2025
Firmware Update Improvements

Command users can now check for available updates and choose to update a camera immediately. Firmware updates can also be scheduled for specific days of the week.

Cameras9/22/2025
Command Connector Camera Resolution Change

Optimize channel usage in Command Connector by adjusting the resolution of third-party cameras being pulled into Command.

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