Product Updates
Guest’s integration with PowerSchool is now out of beta. With this integration, schools can write daily attendance and class-level attendance directly from the Guest kiosk. This technology ensures that when a student arrives late or leaves early, the official academic record is updated instantly, streamlining administrative reporting and improving student accountability.
This new API enables organizations to create custom integrations between third-party systems and the Verkada Guest approved visitor list. For instance, a school district can integrate a specialized volunteer management application, or a company can link its contractor database, allowing this approved data to be automatically pushed into Verkada Guest. This capability ensures approved visitor lists stay current, significantly reducing the need for manual administrative updates and eliminating security vulnerabilities associated with outdated lists. Learn more.
When a visitor scans their driver’s license at the iPad kiosk, Verkada Guest now uses biometric analysis to compare the photo on the physical ID against the live image of the visitor captured by the kiosk’s iPad camera. This helps verify that the person presenting the ID is the ID holder, reducing the risk of identity spoofing or unauthorized entry by individuals using stolen credentials. Additionally, for pre-registrations completed via mobile phone, a liveness check is performed.
Verkada Guest now integrates with Microsoft Outlook and Google Calendar via a new Outlook add-in and Google Chrome extension, simplifying event management and security.
When creating an event, organizers can open the Verkada Guest add-in (for Outlook) or Chrome extension (for Google Calendar), then specify the guest site and type for attendees. This automatically creates a linked event in Verkada Guest and sends pre-registration invitations to all expected visitors. Once registered, visitors receive a confirmation email with visit details and a QR code for expedited entry.
To enable these integrations, Microsoft Exchange Admins must enable the Verkada Guest Events add-in from the Microsoft 365 Admin Center, and Chrome Enterprise Admins must install the Verkada Guest Chrome Extension from the Google Admin console.
Verkada Guest now supports customizable visitor data deletion timeframes and allows for individual visit data to be deleted. This new functionality helps organizations maintain compliance and honor visitor data deletion requests. Org Admins can define retention policies for their locations, specifying how many days after a visit occurred that visitor data will remain available—from custom day counts to indefinite retention. These features help organizations stay compliant with data privacy regulations such as GDPR.
Workplace site viewers and admins can now send SMS messages to visitors, making it easy to share important information with visitors at a location. Senders can select recipient groups such as all visitors onsite, visitors with specific guest types, attendees of an event, attendees with a specific status (i.e., not registered, signed in, or signed out), or individual recipients. This new functionality enables organizations to share information such as parking details, visit reminders, and post-event messages to keep visitors informed before, during, and after their visits.
Verkada Guest now integrates with Google Calendar, allowing organizers to import pre-existing calendar events directly into Verkada Guest—eliminating the need to create visitor events in both systems.
When an event is created, organizers can open the Verkada Guest plugin from the add-on panel in Google Calendar and specify the event location and guest type for attendees. This automatically creates a linked event in Verkada Guest and sends pre-registration invitations to all expected guests. Once registered, guests receive a confirmation email with visit details and a QR code for expedited entry.
To enable this integration, Organization Admins must enable the Verkada Guest plugin for their Google Workspace domain from the Google Workspace Marketplace.
This new incident response feature facilitates reunification of students with their guardians following an emergency. As students are accounted for and moved to designated safe areas, guardians can check in, undergoing a security screening and verification against internal deny lists to help ensure student safety.
Following successful verification, guardians can be directed to a separate staging area, maintaining physical separation from students. This separation enhances overall security while enabling the controlled reunification process to commence. Designated reunifiers—trusted school staff or certified first responders—then coordinate student-guardian pairings by following step-by-step protocols defined during setup, enabling consistent execution. To learn more, read the full announcement.
The Guest to people list integration automatically adds and removes visitors from designated people lists based on their guest type indicated during check-in. This feature enables organizations to extend the use of people list features, including smart lists and automated alerts to visitors. For example, when a visitor signs in and indicates their guest type, such as 'contractor,' they are automatically added to the corresponding ‘Contractor’ people list in Command, then removed upon sign-out to support real-time list accuracy.
The deny list in Verkada Guest has been enhanced with an improved interface that enables Command admins to easily maintain and update deny lists by enabling more streamlined adding and removing of individuals from the deny list, rather than having to reupload entire lists. Deny lists also now support facial recognition capabilities based on uploaded headshots for individuals added to the deny list, enabling organizations to identify restricted visitors even if they attempt to use a false name during check-in. For any event of interest, Guest provides real-time alerts to designated personnel to enable rapid response.
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