Product Updates
Verkada Guest now integrates with Google Calendar, allowing organizers to import pre-existing calendar events directly into Verkada Guest—eliminating the need to create visitor events in both systems.
When an event is created, organizers can open the Verkada Guest plugin from the add-on panel in Google Calendar and specify the event location and guest type for attendees. This automatically creates a linked event in Verkada Guest and sends pre-registration invitations to all expected guests. Once registered, guests receive a confirmation email with visit details and a QR code for expedited entry.
To enable this integration, Organization Admins must enable the Verkada Guest plugin for their Google Workspace domain from the Google Workspace Marketplace.
Verkada Guest now supports customizable visitor data deletion timeframes and allows for individual visit data to be deleted. This new functionality helps organizations maintain compliance and honor visitor data deletion requests. Org Admins can define retention policies for their locations, specifying how many days after a visit occurred that visitor data will remain available—from custom day counts to indefinite retention. These features help organizations stay compliant with data privacy regulations such as GDPR.
Workplace site viewers and admins can now send SMS messages to visitors, making it easy to share important information with visitors at a location. Senders can select recipient groups such as all visitors onsite, visitors with specific guest types, attendees of an event, attendees with a specific status (i.e., not registered, signed in, or signed out), or individual recipients. This new functionality enables organizations to share information such as parking details, visit reminders, and post-event messages to keep visitors informed before, during, and after their visits.
This new incident response feature facilitates reunification of students with their guardians following an emergency. As students are accounted for and moved to designated safe areas, guardians can check in, undergoing a security screening and verification against internal deny lists to help ensure student safety.
Following successful verification, guardians can be directed to a separate staging area, maintaining physical separation from students. This separation enhances overall security while enabling the controlled reunification process to commence. Designated reunifiers—trusted school staff or certified first responders—then coordinate student-guardian pairings by following step-by-step protocols defined during setup, enabling consistent execution. To learn more, read the full announcement.
The Guest to people list integration automatically adds and removes visitors from designated people lists based on their guest type indicated during check-in. This feature enables organizations to extend the use of people list features, including smart lists and automated alerts to visitors. For example, when a visitor signs in and indicates their guest type, such as 'contractor,' they are automatically added to the corresponding ‘Contractor’ people list in Command, then removed upon sign-out to support real-time list accuracy.
The deny list in Verkada Guest has been enhanced with an improved interface that enables Command admins to easily maintain and update deny lists by enabling more streamlined adding and removing of individuals from the deny list, rather than having to reupload entire lists. Deny lists also now support facial recognition capabilities based on uploaded headshots for individuals added to the deny list, enabling organizations to identify restricted visitors even if they attempt to use a false name during check-in. For any event of interest, Guest provides real-time alerts to designated personnel to enable rapid response.
Verkada Guest is now available in the natively integrated Alerts section of Command for both web and mobile users. Users can now define alert triggers, identify recipients, and set alerting schedules for events such as a guest sign-in, a security screen match requiring validation, or if an ID needs to be manually added to the visitor’s profile. Learn More.
Verkada Guest now offers user-specific entry codes and QR codes to streamline and secure visitor access. These two new on-demand access capabilities can grant visitors access to designated doors during specific time frames without needing a physical access badge. Both methods of access can be deactivated from Command at any time. Learn more.
Verkada Guest is now available in the Command mobile app. Users can see the image and name of individuals who have signed in, and users with multiple locations can toggle between those sites and feeds. Users can also review and respond to security screens from the palm of their hand. Learn More.
This update improves our identity verification process by supporting scanning of both the front as well as back of US-issued ID cards. This added step ensures that the information provided on the front of the ID matches the information provided on the back of the ID, helping users validate the authenticity of the document. As a result, organizations benefit from a more secure and trustworthy environment, reinforcing safety and compliance standards. Learn more.
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