Product Updates
Available in beta, AI-powered activity detection alerts can now be set up to identify people fighting. This allows security teams to respond to physical altercations quickly and de-escalate effectively. After an incident has taken place, fighting detection alerts ensure relevant footage can be easily identified and archived to support investigations and promote accountability.
To learn more, read the full announcement.
Trajectory analysis for people and vehicles is now supported on channels connected using Command Connector, allowing deployments with third-party cameras to take advantage of advanced analytics including line crossing detection, loitering detection, and occupancy trends. These capabilities help organizations identify suspicious movement patterns or unwanted behavior across their facilities and extract valuable operational insights. Trajectory analysis uses processing power available on Command Connector and will be available on a maximum of 10 channels per device. Command Connector trajectories will be available to all organizations on February 26, 2026.
To learn more, read the full announcement.
Audio is now supported on many third-party cameras connected to Command Connector using ONVIF Profile S. Cameras must support the G.711 μ-law audio codec. This gives users additional context when viewing both live and historical footage and helps capture events that take place outside of a camera’s field of view, like a verbal or physical altercation.
The Command mobile app now supports the same proprietary streaming format as the web version, decreasing loading times for users viewing historical footage on both iOS and Android.
The access control smart tile for the VX52 viewing station can now be configured to display select door events, helping security teams more effectively identify activity of interest at entryways in real time. Five new event types are supported, including tailgating events and badge events where a deactivated or lost credential is used.
Easily access occupancy, wait time, and conversion rate data with the addition of smart trends dashboards to the Command mobile app. Users can view, create, and edit individual widgets, including occupancy trends, queue trends, sales conversion trends, and more.
More effectively leverage AI-powered alerts to identify behavior of interest with updates designed to increase precision and reduce false positives.
Gain insights into system performance on the go with the addition of the device stats dashboard to the Command mobile app. View uptime statistics, data and bandwidth usage, and cloud backup progress for all cameras across your organization or a specific site or subsite.
Turn smart list activity into actionable insights with new alerting capabilities. Get notified when new individuals appear on camera or when unknown individuals are frequently seen in specific areas.
Our new, faster archiving method lets users access and share footage as soon as it has been backed up to the cloud. This reduces the amount of time it takes an archive to process, making it easier to fan out footage to key stakeholders in the aftermath of an event. Archives can still be saved locally, but transcoding will only take place when the download is initiated.
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