Product Updates
Our new, faster archiving method lets users access and share footage as soon as it has been backed up to the cloud. This reduces the amount of time it takes an archive to process, making it easier to fan out footage to key stakeholders in the aftermath of an event. Archives can still be saved locally, but transcoding will only take place when the download is initiated. Archive improvements will be available to all organizations by February 26, 2026.
Get notified when a camera’s onboard microphone detects a noise louder than 100 decibels. This beta feature is available to all customers and can be configured on all Cxx2 and Cxx3 series cameras that offer audio recording capabilities. Loud noise alerts will be available to all organizations by February 20, 2026.
With a single click, users can automatically convert a unified timeline to an incident report and archive all associated footage. This allows security teams to transform a sighting of a subject of interest into a chronologically ordered and shareable report within minutes. This feature will be available to all organizations by February 26, 2026.
When face detection is enabled, unified timeline can now retrieve sightings of an individual using both facial analytics and appearance-based signals – such as height, build, and clothing color – simultaneously. This delivers more accurate results and can identify a subject even if their face is turned away from a camera or obscured by a hoodie or mask. This feature will be available to all organizations by February 26, 2026.
Available in beta, AI-powered activity detection alerts can now be set up to identify people fighting. This allows security teams to respond to physical altercations quickly and de-escalate effectively. After an incident has taken place, fighting detection alerts ensure relevant footage can be easily identified and archived to support investigations and promote accountability. This feature will be available to all organizations by February 20, 2026.
To learn more, read the full announcement.
Trajectory analysis for people and vehicles is now supported on channels connected using Command Connector, allowing deployments with third-party cameras to take advantage of advanced analytics including line crossing detection, loitering detection, and occupancy trends. These capabilities help organizations identify suspicious movement patterns or unwanted behavior across their facilities and extract valuable operational insights. Trajectory analysis uses processing power available on Command Connector and will be available on a maximum of 10 channels per device. Command Connector trajectories will be available to all organizations on February 26, 2026.
To learn more, read the full announcement.
Audio is now supported on many third-party cameras connected to Command Connector using ONVIF Profile S. Cameras must support the G.711 μ-law audio codec. This gives users additional context when viewing both live and historical footage and helps capture events that take place outside of a camera’s field of view, like a verbal or physical altercation.
The Command mobile app now supports the same proprietary streaming format as the web version, decreasing loading times for users viewing historical footage on both iOS and Android.
The access control smart tile for the VX52 viewing station can now be configured to display select door events, helping security teams more effectively identify activity of interest at entryways in real time. Five new event types are supported, including tailgating events and badge events where a deactivated or lost credential is used.
Easily access occupancy, wait time, and conversion rate data with the addition of smart trends dashboards to the Command mobile app. Users can view, create, and edit individual widgets, including occupancy trends, queue trends, sales conversion trends, and more.
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