The major update to our Questionnaires feature gives administrators the ability to customize the check-in experience for guests based on the purpose of their visit. With this update, users can create an even more personalized check-in process using conditional logic depending on the information administrators require. Organizations can then allow or deny entry based on the answers to these questions.

For more details, read our full announcement. 

Face Pass is a feature designed to simplify check-ins for returning visitors to locations with a high volume of visitors or where manual check-ins are rate-limiting. Face Pass uses facial recognition technology to expedite check-ins for returning visitors who have opted in. The guest simply indicates they are a returning visitor on the screen, triggering the tablet to perform a facial scan. Once a positive face ID is confirmed, a new badge will be printed for the visit.

For more details, read our full announcement.

This new feature allows organizations to distinguish visitors through badge design and color, helping indicate guest access levels and/or requirements.

Subsites are now fully supported for both Verkada Guest and Verkada Mailroom, making it easier for customers to manage visitors and deliveries at specific points throughout their facilities.

Customers can now permission and manage Workplace users directly from the Users, Sites, and Groups pages in Command.

We’re excited to announce two major improvements to Workplace permissions:

We are excited to announce several new features for Verkada Guest, including some specifically designed for our school and healthcare customers. These features will be available to all Guest customers beginning May 23, 2024.

Five new features are now available in Verkada Guest:

1. PDF upload allows customers to upload a PDF document for visitors to sign as part of the check-in process on the iPad.

2. Multiple choice questions allows customers to ask a question and configure preset answers for visitors to choose from.

3. ID saving enables the customer to store a photo of the visitor ID that was scanned.

4. Security Screen filtering allows customers to filter out Security Screen matches that have no photo or date of birth, to streamline results shown.

5. Multiple entrances mean customers can now designate certain tablets to specific entrances in the case that one building has multiple lobbies for visitors to check in.

U.S. government customers can use Verkada Guest within Command in AWS GovCloud. This allows them to use Verkada’s secure visitor management solution on top of the additional security controls provided by AWS GovCloud. 

These organizations will be able to use features like touchless check in, automatic host notifications, and custom badge printing to streamline check-in and provide a more welcoming experience for their visitors. Native camera integration also helps organizations increase security by enabling them to immediately find footage of visitors as they move throughout the facilities.

To learn more, read the full announcement.

Beginning February 22, Verkada Workplace (including Verkada Guest and Verkada Mailroom) will be available to K-12 schools for $1,500/year, down from the standard price of $3,600/year.