Visitors can now enroll in face unlock off-tablet during web check-in or event pre-registration. Quality checks ensure uploaded photos meet reader standards, while updated UI prompts guide visitors to maintain a neutral expression and remove face coverings. Once enrolled, guests can open doors with just a look.
Guest users are now able to organize, update, and cancel upcoming visitor events directly from Command, with all the same functionality available at my.verkada.com. Events can be invite-only for a specific list of guests, or open for registration to a wider audience. Authorized users can modify and cancel events organized by other hosts.
Organizations can now log and manage visiting employees across sites with dedicated Employee Guest Types. An organization can have visiting employees sign in manually where they provide their employee ID number, either typing it out or scanning the value from a barcode on a badge. Pairing Guest with Verkada Access Control, organizations can automatically check in visiting employees when they open admin-specified doors. This makes real-time headcounts and compliance reports representative of everyone on site without creating lobby bottlenecks.
The alert inbox now includes offline alerts for Guest tablets and printers. Administrators choose who gets notified, so a disconnected kiosk gets attention from the right team member before visitors start queuing.
Administrators can now build and assign organization-wide Workplace roles tailored for any user. HR personnel, volunteer coordinators, and many others can be granted specific permissions to view or modify Global Approved Lists, the Global Deny Lists, and Workplace organization settings.
Organizations can now simplify the kiosk start screen for every visitor. The new focused layout has only two buttons – sign in and sign out. Authorized users can choose between focused and classic layouts from tablet settings in Command.
To help schools better prepare for emergencies, Verkada Guest now features a dedicated test mode for Incident Response. This feature improves the reunification drilling experience by allowing school districts to practice and test emergency protocols in strict alignment with the Standard Response Protocol (SRP) from the "I Love U Guys" Foundation. Schools can now run full-scale emergency simulations to train staff safely, analyze response times, and maintain compliance records without affecting real-world logging.
Incident Response capabilities are now available on the Command mobile app. This update allows administrators and safety personnel to seamlessly initiate, monitor, and end emergency responses directly from a mobile device. By mobilizing these critical workflows, organizations can maintain continuous situational awareness and manage student safety protocols on the go without being anchored to a desktop computer.
Healthcare users can now deploy distinct check-in workflows for adults and minors, including those with custom questionnaires, integrated document signing, and automatic screen translation so patients can select their preferred language. To meet strict privacy needs, visitor badges will automatically adjust based on patient information; for example, allowing facilities to print portrait-style badges for minors that display only a first name and last initial. Finally, Face Match can be used to cross-reference walk-in visitors against internal deny lists even if they arrive without a government-issued ID. To learn more, read the full announcement.
Organizations can now generate visitor activity reports, streamlining how they track volunteer hours, monitor visitor presence, and maintain facility compliance. Logs can be filtered and sorted by contact name, guest type, site, date, and time frame. Finally, logs can be exported as CSVs.