The $40M ATM Jackpotting Crime Ring: How A Bank Fought Back With Modern Alarm Security
For a multi-branch financial institution, a legacy alarm system is a recurring bill. Every false alarm means a wasted police dispatch, another municipal fine, and a 2 a.m. call to someone who may not even work there anymore. When your alarm can't tell you what tripped it, you're paying to guess.
Jared Medrano, AVP, and Corporate Security Manager at Broadway Bank, a community bank with more than twenty five banking centers spread across San Antonio, Austin, Dallas, and the Texas Hill Country, oversees security across 30+ branches, financial centers, and ATMs. He'll walk through what was broken, how his team rebuilt around video-verified alarms and centralized management, and the results since. Plus, the inside story of how live video helped Broadway Bank stop a disguised ATM attacker in the act and recover the evidence that led to numerous arrests and indictments.
What you'll learn:
The real cost of legacy alarms: false-alarm fines, wasted dispatches, and per-site penalty ladders that compound across a branch network.
Video-verified response: how to confirm real threats, cut needless dispatches, and give responding officers useful context fast.
Centralized control: how a lean team manages codes, call lists, and response for 30+ sites remotely.
ATM protection: how verified alerts surface suspicious activity early, including a case where Broadway Bank stopped an attack in progress.
Whether you own physical security, facilities, or operations at a bank or credit union, you'll leave with a practical view of what modern alarm management looks like across a distributed branch and ATM footprint — and where the real savings come from.
Want to hear more? Join our upcoming webinar with Keesler Federal Credit Union on Thursday, October 29 to learn how they sped up response time by 10x, managed alarm codes like cybercredentials and cut cold-weather false alarms by 90%+.
Information you submit will be used in accordance with our Privacy Policy.
Speakers
Jared Medrano
Jared Medrano, AVP and Corporate Security Manager at Broadway Bank, brings 20+ years in law enforcement and corrections. A U.S. Army combat veteran with two tours in Iraq, he specializes in security, crisis management, and risk mitigation.
Watch the on-demand webinar
For a multi-branch financial institution, a legacy alarm system is a recurring bill. Every false alarm means a wasted police dispatch, another municipal fine, and a 2 a.m. call to someone who may not even work there anymore. When your alarm can't tell you what tripped it, you're paying to guess.
Jared Medrano, AVP, and Corporate Security Manager at Broadway Bank, a community bank with more than twenty five banking centers spread across San Antonio, Austin, Dallas, and the Texas Hill Country, oversees security across 30+ branches, financial centers, and ATMs. He'll walk through what was broken, how his team rebuilt around video-verified alarms and centralized management, and the results since. Plus, the inside story of how live video helped Broadway Bank stop a disguised ATM attacker in the act and recover the evidence that led to numerous arrests and indictments.
What you'll learn:
The real cost of legacy alarms: false-alarm fines, wasted dispatches, and per-site penalty ladders that compound across a branch network.
Video-verified response: how to confirm real threats, cut needless dispatches, and give responding officers useful context fast.
Centralized control: how a lean team manages codes, call lists, and response for 30+ sites remotely.
ATM protection: how verified alerts surface suspicious activity early, including a case where Broadway Bank stopped an attack in progress.
Whether you own physical security, facilities, or operations at a bank or credit union, you'll leave with a practical view of what modern alarm management looks like across a distributed branch and ATM footprint — and where the real savings come from.
Want to hear more? Join our upcoming webinar with Keesler Federal Credit Union on Thursday, October 29 to learn how they sped up response time by 10x, managed alarm codes like cybercredentials and cut cold-weather false alarms by 90%+.
Speakers
Jared Medrano
Jared Medrano, AVP and Corporate Security Manager at Broadway Bank, brings 20+ years in law enforcement and corrections. A U.S. Army combat veteran with two tours in Iraq, he specializes in security, crisis management, and risk mitigation.
Information you submit will be used in accordance with our Privacy Policy.