The State of Healthcare Safety
With healthcare workplace violence costing hospitals $18.27B annually, the foundation of staff safety is fractured. According to Verkada’s State of Healthcare Worker Safety report, 43% of healthcare workers have experienced physical violence on the job, and 3 out of 5 worry about their safety daily. This growing epidemic is driving a massive retention crisis, forcing over 138,000 nurses to leave the field since 2022. To protect the backbone of patient care, healthcare organizations must move past traditional "record-and-review" systems and transition to a proactive, unified approach to security.
Join us for an exclusive webinar featuring Julio Maldonado, Director of Hospitality & Language Access Services at ECU Health, as he discusses how they are tackling workplace violence, after-hours parking lot incidents, and staff and patient experience. We will dive into their journey of modernizing physical security, exploring their decision-making process, IT collaboration, and the outcomes they’ve achieved.

You will learn:
Insights from Verkada's research on how robust physical security functions as an essential recruitment and retention tool for healthcare professionals.
How to leverage smart visitor management, watchlists, and Person of Interest alerts to stop threats before they escalate.
How tools like panic buttons, fighting detection alerts, and lockdown capabilities help empower staff and secure clinical environments quickly.
Firsthand advice on managing security deployment, ensuring minimal disruption to staff, and creating a culture where healthcare workers feel safe at work

JULIO MALDONADO, MHA is a healthcare leader with more than a decade of experience advancing safety, hospitality, and equitable access within large health systems. As Director of Hospitality, Switchboard, and Language Access Services at ECU Health, Julio oversees multiple departments and leads enterprise-wide initiatives that improve patient experience, operational efficiency, and care equity.
Julio’s passion lies in creating environments where guests and patients feel genuinely welcomed and secure, and where team members are empowered to deliver exceptional care. Through the implementation of modern visitor management technology, Julio has elevated the experience for everyone entering ECU Health’s hospitals. These solutions streamline guest access, enhance patient safety, and foster a sense of security and trust among team members. By prioritizing investments in safety, Julio’s approach helps reduce burnout, improve retention, and position ECU Health as an employer of choice in today’s healthcare landscape.
For Julio, hospitality is about how people are made to feel—patients, visitors, and team members alike. His vision is to create a culture where safety, compassion, and operational excellence work hand-in-hand, making ECU Health a place where people want to stay, grow, and deliver exceptional care
To receive a gift for attendance, you must have been invited by Verkada to participate in a webinar promotional offer. Limit one gift per person, across all demos and webinars. Terms apply.
Information you submit will be used in accordance with our Privacy Policy.
With healthcare workplace violence costing hospitals $18.27B annually, the foundation of staff safety is fractured. According to Verkada’s State of Healthcare Worker Safety report, 43% of healthcare workers have experienced physical violence on the job, and 3 out of 5 worry about their safety daily. This growing epidemic is driving a massive retention crisis, forcing over 138,000 nurses to leave the field since 2022. To protect the backbone of patient care, healthcare organizations must move past traditional "record-and-review" systems and transition to a proactive, unified approach to security.
Join us for an exclusive webinar featuring Julio Maldonado, Director of Hospitality & Language Access Services at ECU Health, as he discusses how they are tackling workplace violence, after-hours parking lot incidents, and staff and patient experience. We will dive into their journey of modernizing physical security, exploring their decision-making process, IT collaboration, and the outcomes they’ve achieved.

You will learn:
Insights from Verkada's research on how robust physical security functions as an essential recruitment and retention tool for healthcare professionals.
How to leverage smart visitor management, watchlists, and Person of Interest alerts to stop threats before they escalate.
How tools like panic buttons, fighting detection alerts, and lockdown capabilities help empower staff and secure clinical environments quickly.
Firsthand advice on managing security deployment, ensuring minimal disruption to staff, and creating a culture where healthcare workers feel safe at work

JULIO MALDONADO, MHA is a healthcare leader with more than a decade of experience advancing safety, hospitality, and equitable access within large health systems. As Director of Hospitality, Switchboard, and Language Access Services at ECU Health, Julio oversees multiple departments and leads enterprise-wide initiatives that improve patient experience, operational efficiency, and care equity.
Julio’s passion lies in creating environments where guests and patients feel genuinely welcomed and secure, and where team members are empowered to deliver exceptional care. Through the implementation of modern visitor management technology, Julio has elevated the experience for everyone entering ECU Health’s hospitals. These solutions streamline guest access, enhance patient safety, and foster a sense of security and trust among team members. By prioritizing investments in safety, Julio’s approach helps reduce burnout, improve retention, and position ECU Health as an employer of choice in today’s healthcare landscape.
For Julio, hospitality is about how people are made to feel—patients, visitors, and team members alike. His vision is to create a culture where safety, compassion, and operational excellence work hand-in-hand, making ECU Health a place where people want to stay, grow, and deliver exceptional care
To receive a gift for attendance, you must have been invited by Verkada to participate in a webinar promotional offer. Limit one gift per person, across all demos and webinars. Terms apply.
Information you submit will be used in accordance with our Privacy Policy.