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Expanding Enterprise Interoperability with Verkada Intercom

Product News
Sep 16, 2026

Verkada Intercoms offer a powerful combination of high-definition video and intelligent entry management, built with the flexibility to integrate seamlessly within your existing security and communication stacks. Today, we are expanding that versatility with two new updates: third-party ACU reader integration via OSDP and formal certification from Zoom as a Zoom Phone Interop-certified device.

Reader to Third-Party ACU via OSDP

Onboard readers on Verkada Intercoms are now compatible with third-party access control units (ACUs), offering even more flexibility to integrate Verkada Intercoms into existing infrastructure. By enabling the intercom’s built-in reader to communicate directly with existing controllers via the OSDP protocol, organizations can deliver a modern visitor experience with high-quality calls and analytics while maintaining their established security logic and infrastructure. 

When a user scans a low-frequency prox card or enters a PIN code at the intercom, it captures the credential and forwards it to the third-party ACU. Once the third-party ACU receives the credential, it evaluates the permissions assigned to that credential and makes the unlock decision.

The addition of third-party ACU support provides a clear migration path for organizations looking to modernize their entry points, offering a scalable solution that bridges the gap between legacy hardware and next-generation systems. Reader to third-party ACU will be available for the TD53 and TD63 intercoms.

Zoom Phone Interop Certification

We are excited to announce that Verkada Intercoms are now formally Zoom Phone Interop-certified. While our intercoms have long supported SIP-based communication with Zoom, this official certification represents a new level of reliability and partnership, helping ensure that Verkada Intercoms meet Zoom’s rigorous standards for audio quality, connection stability, and security protocols. This means a more streamlined deployment process and access to platform-specific technical support: both Verkada and Zoom teams are now equipped to provide more precise troubleshooting, helping maintain open and secure communication at every intercom.

By becoming a certified hardware partner, Verkada is positioned to leverage even more advanced integrations and future feature releases within the Zoom ecosystem. Organizations can look forward to a more unified environment where it’s even easier to integrate Verkada Intercoms into existing workflows.

Availability

These features are available now. To get a personalized demo or free trial, contact your Verkada sales representative or email [email protected]

Trial terms apply. Some larger trials may require an upfront payment. In any event, you won't be charged for any products that you return after the end of the trial period.


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