AI-powered deterrence leverages cameras and talk-down speakers to detect and deter unwanted behavior before an alarm is even raised. Instead of a single robotic message, you can now trigger a sequence of realistic AI-generated messages that can incorporate scene context and escalate over time if the person remains.

Furthermore, organizations can set up a continuous workflow that begins with AI-powered deterrence upon detecting a person and only raises an alarm if they don’t leave after repeated warnings. This allows organizations to deter unwanted activity in areas with expected foot traffic without getting notified every time someone passes by. To learn more, read the full announcement.

Organizations with door held open, water leak, and other non-intrusion alarms can now leverage the new Self-Monitored alarm response, which has no agent involvement and no monthly alarm limit. Self-monitored alarms will directly notify contacts (via SMS, email, and automated phone call) without going through our monitoring center.

Organizations may elect to self-monitor some partitions while keeping others on an agent-monitored alarm response such as Standard or Immediate Dispatch. In this case, any self-monitored alarms will not count towards the monthly alarm limit for the site.

With arm/disarm reports, admins can review arm and disarm activity across all of their sites. This not only helps ensure that sites are protected, but also provides valuable operational insights — such as opening and closing times — to confirm that stores run on schedule, revenue isn’t missed due to late openings or early closures, and company policies are being followed.

Arm/disarm reports will be available on December 17th.

Powered by a single PoE cable and small enough to fit discreetly in tight spaces, the BP32 wireless panel makes it easy to bring Verkada Alarms to sites like retail stores, clinics, and restaurants. The BP32 alone supports up to 160 wireless sensors, with unlimited expansion through WH52 hubs, WH32 repeaters, and BK22 keypads. And with a built-in LTE backup communicator and 30-hour backup battery, the panel is designed to stay online during network and power outages. To learn more, read the full announcement.

Our new generation of wireless sensors begins with the QM11 Motion Sensor, QC11 Door Contact, and QT11 Universal Transmitter. The QM11 motion sensor uses both PIR and microwave detection to reduce false triggers from heat changes without physical movement, such as sudden HVAC drafts. The QC11 door sensor enables more flexible installation with a two-sided design that works no matter which side the magnet is placed on. The QT11 universal transmitter can turn any third-party wired sensor into a wireless sensor, allowing organizations to bring a variety of sensor types into a Verkada wireless alarm system. To learn more, read the full announcement.

Smart schedules dynamically adjust arming time based on activity from sensors, doors, and cameras. With smart schedules, partitions arm only after 30 minutes of inactivity — in other words, after employees have left. This minimizes the risk of false alarms at sites with variable closing times. To learn more, read the full announcement.

Building on our existing badge-to-disarm feature, employees with Verkada access credentials can now also double badge to arm the alarm system. Organizations can easily configure which doors arm which partitions upon a successful double badge. Supported credentials for arm/disarm include physical badges, mobile NFC, and PIN codes. Bluetooth and LPR unlock may only be used to disarm. To learn more, read the full announcement.

Automated calls help organizations respond quickly to alarms that don’t necessitate police dispatch but require prompt action, such as water leak and temperature sensors. The system will call down the contact list until someone picks up, significantly increasing the chances of action compared to SMS or email notifications.

Walk tests are a streamlined way to verify that every sensor is working after an installation or as part of a routine inspection. Installers can launch a walk test on the Command mobile app and move through the site while viewing a live report of devices that have been triggered and devices that still need to be tested. The report also includes details like sensor battery level and signal strength in order to flag devices that warrant attention.

Organizations with Verkada Access Control can now trigger alarms with door opened, door held open, and door forced open events – enabling organizations to turn their doors into smart alarm sensors.